Overall Satisfaction with Workfront
- Project layout and the ability to manipulate the view
- Easy user set up
- Extensive help articles
- Staff working with issues are having a hard time easily seeing tasks assigned to them. We use a ticketing system for support using issues, but projects have tasks.
- Not close my help requests if I don't answer the Support within x-time.
- We did not have a system prior to starting workfront. It has helped us organize the work in support.
- It gives management a clear view of project statuses