Item: Wrike
Rating: 8
Author: Bryan Daley

Overall Satisfaction with Wrike

Use Cases and Deployment Scope

We used Wrike for communication with our website developers (ADK Group) for the upkeep and maintenance of our company website. It was very helpful in ensuring the accountability of our partners that they received our messages and addressed our concerns in a timely fashion. We had trouble communicating with some of the team members at ADK for a while where they either would receive our emails, would lose track of requests we made, or miss deadlines. Wrike was very helpful in keeping our communication in line.

Pros and Cons

Pros

Organize Communication
Ensure Accountability
Send you a message when an update has been made to your project on Wrike

Cons

Occasional trouble using the app form
Only being able to use the app when on mobile

Return on Investment

Helped us work with a third party vendor
Improved communication with outside company

Key Insights

Do you think Wrike delivers good value for the price?

Not sure

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?

Yes

Likelihood to Recommend

Great for working with third-party companies on multiple projects.
Could be slightly easier to use via mobile. There were times that we had a web emergency and our third-party web developers would only let us communicate via Wrike, and sometimes that would be more challenging if I wasn't sitting at my computer.

Wrike Feature Ratings

Comments

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Very helpful service