Very helpful service
October 12, 2023

Very helpful service

Bryan Daley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

We used Wrike for communication with our website developers (ADK Group) for the upkeep and maintenance of our company website. It was very helpful in ensuring the accountability of our partners that they received our messages and addressed our concerns in a timely fashion. We had trouble communicating with some of the team members at ADK for a while where they either would receive our emails, would lose track of requests we made, or miss deadlines. Wrike was very helpful in keeping our communication in line.
  • Organize Communication
  • Ensure Accountability
  • Send you a message when an update has been made to your project on Wrike
  • Occasional trouble using the app form
  • Only being able to use the app when on mobile
  • Helped us work with a third party vendor
  • Improved communication with outside company

Do you think Wrike delivers good value for the price?

Not sure

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?

Yes

Great for working with third-party companies on multiple projects.
Could be slightly easier to use via mobile. There were times that we had a web emergency and our third-party web developers would only let us communicate via Wrike, and sometimes that would be more challenging if I wasn't sitting at my computer.

Wrike Feature Ratings

Task Management
10
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
8
Email integration
Not Rated
Mobile Access
6
Timesheet Tracking
Not Rated
Budget and Expense Management
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated