Sales Compensation Tool
October 05, 2016

Sales Compensation Tool

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent

Xactly Incent is currently being used in our entire enterprise. We use it to calculate commission payouts for 4000+ employees.

Pros

  • Provides training opportunities for new features and enhancements
  • Allows end users the ability to see the details behind what they are getting compensated for
  • Provides commission calculation updates on a daily basis

Cons

  • Support is not always well versed in our plan configurations.
  • There is no ability to look back at an order to see what an employee was paid to recoup 100% of charge backs.
  • Analytics reporting is difficult to understand and takes 2 hours to update when new orders are added to the system.
  • Licenses for each end user is costly
Xactly does not currently link to our HR database, making it time-consumingt for the admins to manually process new hires, terminations and department changes.

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