Xactly Incent Review 2022
August 02, 2022

Xactly Incent Review 2022

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent

We use Incent for about 250 users currently. It is fantastic for usability and it covers many different aspects of our organizational needs. The profiles and user setup are very efficient and can be linked to your company's HRIS. The software connects to your source system and can pull your order information directly into Xactly.

Pros

  • User interface.
  • Admin support and community portal.
  • Plan design and rule development.

Cons

  • workflows and document pathing is not straightforward
  • bonus rules
  • remove information that is not up to date from the community portal
  • Transparency.
  • Organizational alignment.
We have just gained Insights and Benchmarking with Xactly. We have not started using these tools yet. There is also a tool called Analytics that can be used for sales reporting. We currently use the data from the orders, credits, and commissions files to determine performance and report out.
We use the performance data from Xactly to determine the future changes to sales plans and process improvements for the future.
No other departments currently use Xactly.

Do you think Xactly Incent® delivers good value for the price?

Yes

Are you happy with Xactly Incent®'s feature set?

Yes

Did Xactly Incent® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Xactly Incent® go as expected?

I wasn't involved with the implementation phase

Would you buy Xactly Incent® again?

Yes

Xactly is fantastic for our growing organization. It has many features that we continue to uncover. It works very well for us because it integrates into our source system so that we do not manually upload orders, only if adjustments need to be made. End of month is fairly smooth with Xactly and it can integrate with HRIS for user setup and terminations.

Xactly Incent® Feature Ratings

Sales ICM
8.0
Sales compensation plan creation
8
Complex sales crediting
8
Sales compensation process automation
8
Incentive auditing/regulation compliance
8
Sales compensation dashboards & forecasting
8
Incentive modeling
8
Agile incentive strategy
8
ICM mobile visibility
8
Sales Gamification
7.0
Sales contest templates
Not Rated
Custom sales contests
Not Rated
Team competitions
Not Rated
Multiple competitions
Not Rated
Contest flexibility
Not Rated
Sales rep view
7
Mobile game functionality
Not Rated
Game notifications & updates
Not Rated
Social competition / Game collaboration
Not Rated
Sales game integration to Salesforce
Not Rated
Sales performance reporting
7
Analytics and Reporting
7.5
Personalized dashboards
8
Color-coded scorecards
Not Rated
KPIs
7
Key Performance Indicator setting
Not Rated
Benchmarking with external data
Not Rated
Revenue Forecasting
Not Rated
Pipeline Analytics
Not Rated

Comments

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