Innovative and critical for big business
July 29, 2021

Innovative and critical for big business

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Modules Used

  • Pages
  • Knowledge Graph

Overall Satisfaction with Yext

Yext was a partner and used TimeTrade Scheduling links on Yext Pages to allow people to book appointments from their webpages. In addition to the scheduling functionality, TimeTrade was featured on the Yext app directory. TimeTrade location data could be synced with Yext and vice versa. Our customers used TimeTrade and Yext together. Our business development team had licenses and would play around with the software in demoes to show to clients.
  • Put a lot of data across multiple channels
  • Keep data up to date especially at large retailers and bank by allowing each location to modify hours etc.
  • Create customization amongst individual franchises and locations
  • It's a sophisticated tool. I didn't use it enough to experience big issues. I primarily resold it.
  • Yext app directory
  • Yext pages
  • Yext knowledge manager
  • Very positive. Helped us be introduced to some large clients and expand and our use case at existing clients in the banking and retail vertical

Do you think Yext delivers good value for the price?

Yes

Are you happy with Yext's feature set?

Yes

Did Yext live up to sales and marketing promises?

Yes

Did implementation of Yext go as expected?

Yes

Would you buy Yext again?

Yes

Yext is extremely well suited for large companies with many locations. Big banks, retailers, and restaurant chains should absolutely be utilizing Yext in order to help each location modify their hours and keep their information up to date.