Zaps the time (and work!) right out of programming your integration solutions!
May 16, 2018
Zaps the time (and work!) right out of programming your integration solutions!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zapier
In our area of the institution, we focus a lot on integration. My focus more specifically is directed towards integrations as it applies to the technology we use across the institution, so you can tell easily why we would be interested in a product like Zapier. I use Zapier to create quick connective solutions between existing software without needing to spend extensive time programming.
Pros
- Zapier is great at keeping up with the latest software that people want to integrate with (for the most part), meaning you should be able to find most of the products you would want to connect
- The Zapier team has done a good job predicting the types of "zaps" you might want to create. There are a lot of pre-built zaps and it is easy and intuitive to create your own
- The free version of Zapier is actually pretty awesome! There is a good chance, depending on the work you are doing, that you might not need to pay for an upgrade. We have done both, but not many vendors give you as much as Zapier does on their free version.
Cons
- Zapier isn't as easy to connect with if you have a problem. They use bots (who doesn't these days?), but being on the west coast, and our institution on the east coast, sometimes we have to wait a day to have a question answered.
- Some of their resource contents are redundant instead of useful. I have found myself going in circles a few times trying to figure out how to set up a zap, but each time I was able to find another zap to just copy over and edit..which solved my problem.
- Zapier has a great product. They have done the work many companies don't have the time or resources to do, but they could take it a step further now and build more predictive integration at this point.
- We are in Education so this is tough to answer, but we have experienced such a positive impact from the integration we have from Zapier as it applies to our Slack communication since it keeps our ultra-busy teams in constant contact and up to date with everything that is going on, which is so important for us.
- The integration between Basecamp and Slack for us has enabled us to spend more time working on the actual projects instead of checking in on them for updates, and everyone knows that time = money!
- Most importantly, not spending hours and hours of time programming into APIs when we need to connect some of our common software tools is priceless. Programming is expensive and Zapier is pretty inexpensive, it's a no-brainer!
I looked at a few other solutions (Hoist, Parabola 2.0, and Tray.io) but it was evident right away that there wasn't any other product on the market right now that had as much to offer me as Zapier. Zapier is much further in their development than their competitors right now and that was the reason I stopped looking around.
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We wanted something that was going to save us time (and money) spent on writing some of the integrations we needed between some of the software we use every day. Zapier took only a few minutes to set up and gave us automation before we knew it. It was more than worth the money spent.
We wouldn't have changed it because there still isn't a better choice than Zapier out there. Eventually there may be but for now, it is doing what we need it to do for us. One thing that is little concerning to us is knowing that that functionality of our day to day processing is somewhat dependent on Zapier since we are not into the APIs ourselves and instead relying on them to connect this stuff for us.
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