Zix tracking and protection
February 17, 2017

Zix tracking and protection

Julie Brooks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zix Email Encryption (ZixEncrypt)

We use/implemented Zix for the purpose protecting the confidential information of our customers. Our industry is highly regulated and requires the protection of the information we obtain and distribute. The "read receipt" notification is incredibly helpful in tracking who has (or has not) read their email. For the most part, Zix is very user-friendly.
  • Encryption
  • Automatic read receipts
  • Tracking
  • Retraction of erroneous emails
  • Protection of customer information
  • Excellent tracking
Ease of use for us and customers
Automatic read receipts are excellent for tracking whether or not the message has been read.

Evaluating Zix Email Encryption (ZixEncrypt) and Competitors

Yes - Identillect - Not a very user-friendly product. It has questionable security features and does not seem to be as user-friendly as Zix. Zix seems to be more widely used among financial institutions. Customer questions and assistance is much lower with Zix than with Identillect. We are happy with the decision to utilize Zix.
We would probably have reviewed Zix first based upon local financial institutions using the product.

Using Zix Email Encryption (ZixEncrypt)

Very user-friendly
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Encryption option on email
  • Settings
  • Initial setup is a bit tricky however smooth sailing afterwards.