Overall Satisfaction with Zoho CRM
With the help of Zoho CRM number of problem got sorted like
- Contacts Management
- Communication Channels (you can send emails to your contacts from CRM)
- Email Marketing (can send bulk mail and customize email templates)
- Deal Management (Provide up to date information, with pipeline we can track the progress)
- Task Management (can customize task with reminder also)
- Work flow Automation (Triggered events - task creation, Email notification)
- Contacts Management
- Communication Channels (you can send emails to your contacts from CRM)
- Email Marketing (can send bulk mail and customize email templates)
- Deal Management (Provide up to date information, with pipeline we can track the progress)
- Task Management (can customize task with reminder also)
- Work flow Automation (Triggered events - task creation, Email notification)
- Email marketing (with this can email in bulk and customize the email templates).
- Deal management (best feature of Zoho - easily we can track the progress).
- Task management (managing tasks in Zoho quite easy and we can send a reminder for a particular task).
- Zoho has to work on performance when user has slow internet.
- Once the user is back to a stable network CRM should auto-update, currently we have to close and restart the CRM.
- If we talk about overall business outcomes, I will say it is positive.
- Easy to manage things with Zoho.
- Time and task managing becomes too easy and it converted into good productivity.
With the help of Zoho, the relationship with customers becomes easily manageable and trackable, we can manage contracts, deal status everything. Zoho is a single package that should used by most companies.
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes