Overall Satisfaction with Zoho Reports
Zoho Reports is a very intuitive and understanding tool to help professionals create reports based on data inserted by the user. The upside: It's very easy to use and doesn't need any help desk to create any "easy" report. The downside: If I'm looking to create a complicated report it and need customer support; unfortunately I'm not able to get any help due to a lack understanding the language. And it's not easy to get them on the phone. As much as I love Zoho Reports, I can do the same reports in Zoho Creator. That's my perception and unfortunately I wasn't able to get anyone on the phone to explain to me what's the difference between the two. I'm willing to pay the monthly payment but that's not going to continue if I don't receive customer support.
- Easy to understand
- Price is right
- Unique interface
- Difficulty in creating complicated reports
- Not able to utilize same functionality as Excel
- Customer service not willing to help out
I selected Zoho reports just to try it out and also because it was recommended by one of Zoho's partners engineer. Plus I don't believe there is anything else out there better than Zoho Reports.