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ZOHO Social Review
May 13, 2020

ZOHO Social Review

Felipe Rodrigues da Silva | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Excellent tool for managing multiple social networks, in addition to reading and receiving comments in one place.
  • Many social platforms connected.
  • Easy to use.
  • Fully integrated.
  • Fail on integrating with Facebook personal profile.
  • Could be better at Google My Business.
  • Could resize images to the different social networks.
  • Increased engagement.
  • Agility in responding to comments.
We found Zoho Social to be better suited to our needs. It has similar functionality to other platforms but is more cost effective in terms of the number of users and number of brands that are included in its cheaper packages, which makes it the best choice for us. It is also reliable and easy to use.

Zoho Social Feature Ratings

9.0
Sentiment analysis
9
Broad channel coverage
9
9.0
Content planning and scheduling
10
Audience targeting
9
Content optimization
8
8.0
Automated routing and prioritization
8
Customer interaction histories
8
8.5
Lead generation
9
Content marketing
8
8.8
Twitter
9
Facebook
8
LinkedIn
10
Google+
7
Instagram
10
9.0
Campaign success analytics
9
Competitor analysis
9
10.0
Role-based user permissions & privileges
10
Mobile access
10