Social media management tool review while testing under free trail .
April 15, 2021

Social media management tool review while testing under free trail .

Dilip Tiwari | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We run a Digital Marketing Company. We are testing Zoho Social tools to manage our client's social account. We will be reviewing this tool very soon. We use this across the organization Social media management like scheduling the post and checking analytics etc. We use few more tools from Zoho.
  • We can post to all available platform with a single click.
  • It has analytics built within.
  • Multi user collaboration.
  • We can't choose to post different sizes of content according to platform requirements.

Do you think Zoho Social delivers good value for the price?

Not sure

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

We run a digital Marketing company. We are testing Zoho Social tools to manage our client's social account. We will be reviewing this tool very soon again.
We run a Digital Marketing Company. We are testing Zoho Social tools to manage our client's social account. We will be reviewing this tool very soon.
If you are looking to use tools for social media management that are very easy to use along with analytic support which helps a lot to understand and implement the right strategies for our campaign. Google My Business is included and we have come across that only Zoho is using this integration so far as per our findings.

Zoho Social Feature Ratings

Sentiment analysis
5
Broad channel coverage
7
Content planning and scheduling
8
Audience targeting
4
Content optimization
5
Automated routing and prioritization
5
Customer interaction histories
6
Lead generation
6
Content marketing
6
Twitter
8
Facebook
8
LinkedIn
8
Google+
8
Instagram
8
Campaign success analytics
6
Role-based user permissions & privileges
8
Mobile access
8