A great product to keep your social media organised
August 10, 2021

A great product to keep your social media organised

Morag Walker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We are a small organization. Currently, I use this personally to manage our social media. However, we will be looking to roll it out to other members of the Team.
  • Saves time
  • Helps create better posts
  • Allows specific topics to be followed
  • Allows metrics for different social media channels to be compared
  • As a small not for profit charity more free or very cheap functionality would be appreciated
  • Has made it significantly easier to engage with social media
I can't remember all the different products we tried but zoho social was the best and the free option is exceptional compared to its competitors

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Both the online and app are straight forward but have a wide range of accessible features
I am unable to comment as I have not needed to use any of the support features.
Zoho Social is great for creating and crossposting all our social media posts at one time. It would be great if you were able to look at all the current posts simultaneously rather than having to click into each on the app to see the most up to date information. We tried several apps and Zoho Social was definitely the best we came across.

Zoho Social Feature Ratings

Sentiment analysis
Not Rated
Broad channel coverage
8
Content planning and scheduling
10
Audience targeting
Not Rated
Content optimization
9
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Twitter
10
Facebook
10
LinkedIn
10
Google+
Not Rated
Instagram
10
Campaign success analytics
9
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
10