Review of Zoom by a business coach
May 03, 2019
Review of Zoom by a business coach
Score 10 out of 10
Vetted Review
Verified User
Software Version
Business
Overall Satisfaction with Zoom
Zoom is used for new client discovery calls, conference calls with current clients, and to host individual and group coaching calls. It allows us to speak face-to-face while also being able to send information across digitally.
- Video chat.
- Group calls and meetings.
- Conversational speaker view.
- Considerable price upgrade just to use webinar features on rare occasions.
- Meeting settings for group calls also apply to individual calls - so muting participants upon entry automatically, while necessary in group calls, can be confusing in individual sessions & causes an unnecessary distraction at the beginning of a call.
- It seems that people calling in on cell phones aren't always muted when they dial in - causing confusing noise for the group when it happens. Maybe this is just an occasional glitch, but it is something I've noticed.
- Easy, inexpensive tool for regular video meetings.
- Easier scheduling with direct integration with Acuity.
- Improved customer relations due to video chat rather than voice only.
I don't use them in my own business and prefer to just schedule a group call. However, I have been a participant in someone else's Zoom room and was happy with the experience.
- Skype and GoToWebinar
I selected Zoom after being a user of it via other people's platforms and doing research on how it stacked up against other platforms like GoToWebinar, for example. Before I was even a user, I was impressed with its Acuity Scheduling integration and the way it automatically created meetings for you, and I knew I could trust the connection, so I bought in. It meets my expectations.