Zoom has transformed the way I work
October 17, 2019

Zoom has transformed the way I work

Dan Kaplan, CTS | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms

Overall Satisfaction with Zoom

Our entire company uses it to run our business. We have many remote workers so it brings us all together despite distances. We leverage the Zoom platform for sales meetings with prospects, project reviews, and weekly all-hands events. We also have a few Zoom Rooms installed at our HQ to use as a demo space for prospective customers.
  • Video quality.
  • Ease of use
  • Virtual background.
  • Customer service.
  • Most concerns were addressed in the announcements at the event.
  • Cut down on drive time to client visits.
  • I'm able to serve clients out of my region.
  • I'm able to review engineering documents in real-time.
  • Saved on travel.
  • Increased productivity.
  • Allows more people to work from home.
  • Better customer engagement.
I've used them all, and there's no competition. It just works! I used to work at Netflix and we used Google Hangouts. It was terrible and had limited features and we did everything possible to hack it to have the features Zoom natively has. Organizations big and small will love Zoom and the experience, when compared to others.
It works great for my day to day purposes in sales and project management. I do remote site visits, sales pitches, and project kickoffs. I don’t have any input for scenarios it’s not appropriate because the video is transforming communication and how we work. The new features close the gap on the only changes I’d like to see.

Zoom Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
8
Meeting initiation
8
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
10