POOR USER EXPERIENCE - Ads can't be turned off
September 07, 2022
POOR USER EXPERIENCE - Ads can't be turned off
Score 1 out of 10
Vetted Review
Verified User
Software Version
Business
Modules Used
- Zoom Meetings & Chat
Overall Satisfaction with Zoom
I have been using Zoom for several years now and it is a great meeting platform for me and my sales and customer success teams. Recently I've started to see pop-up ads to refer a friend when I close a meeting on the Client app on my Mac. There is also a static banner app on the client asking for referrals. Zoom made this choice back in Nov 2021 for the web-based version, and their FAQs say that Paid Users wouldn't see ads. Obviously, their investors have pushed them to move ads to the client side and to paid users.
Dear Zoom, I do not wish to be a member of your sales or marketing teams. One extra click at the end of each meeting to dismiss the pop-up takes time, and I don't have time for that.
Chatting with your support they indicate that this is the default setting now and that it can't be changed. This needs to change.
Dear Zoom, I do not wish to be a member of your sales or marketing teams. One extra click at the end of each meeting to dismiss the pop-up takes time, and I don't have time for that.
Chatting with your support they indicate that this is the default setting now and that it can't be changed. This needs to change.
Do you think Zoom delivers good value for the price?
No
Are you happy with Zoom's feature set?
No
Did Zoom live up to sales and marketing promises?
No
Did implementation of Zoom go as expected?
No
Would you buy Zoom again?
No