January 18, 2021
Score 1 out of 10
Overall Satisfaction with Zuora
Redgate currently use Zuora to manage their customer subscriptions, and create quotations for making amendments/adding new products. The whole sales team have adopted this solution since we migrated away from an in-house designed solution.
- Handles simples subscriptions
- It isn't flexible at all, at the sign of something complex or slightly abnormal it becomes a nightmare. Such a restrictive piece of Software.
- Using Zuora has tripled the amount of time our Sales team spend on creating quotes
- Zuora is damaging the relationship between our customers with it's inflexibility