What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.1 out of 100
Based on 4 reviews and ratings
73 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 73 reviews and ratings
Likelihood to Recommend
10000ft
I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.

Verified User
Project Manager in Marketing
Hospitality Company, 10,001+ employeesClarizen One
Clarizen got the job done with time tracking and expense reports, but it didn't do enough to make our organization continue using it. We ended up switching because the key stakeholders (resource management) were unhappy with its offerings. This might be a good fit for smaller organizations that require less feature and capabilities. Instead, our company switched to OpenAir, which has more robust time tracking, expense reports, and PTO accrual and monitoring programs.

Verified User
Employee in Marketing
Marketing and Advertising Company, 201-500 employeesFeature Rating Comparison
Project Management
10000ft
8.9
Clarizen One
7.0
Task Management
10000ft
8.0
Clarizen One
8.5
Resource Management
10000ft
10.0
Clarizen One
7.4
Gantt Charts
10000ft
10.0
Clarizen One
7.3
Scheduling
10000ft
10.0
Clarizen One
6.3
Workflow Automation
10000ft
8.0
Clarizen One
4.9
Team Collaboration
10000ft
10.0
Clarizen One
6.6
Support for Agile Methodology
10000ft
10.0
Clarizen One
6.9
Support for Waterfall Methodology
10000ft
10.0
Clarizen One
8.1
Document Management
10000ft
8.0
Clarizen One
5.7
Email integration
10000ft
8.0
Clarizen One
7.5
Mobile Access
10000ft
8.0
Clarizen One
6.9
Timesheet Tracking
10000ft
8.0
Clarizen One
8.7
Change request and Case Management
10000ft
8.0
Clarizen One
7.5
Budget and Expense Management
10000ft
8.0
Clarizen One
6.0
Professional Services Automation
10000ft
5.0
Clarizen One
4.6
Quotes/estimates
10000ft
6.0
Clarizen One
—
Invoicing
10000ft
2.0
Clarizen One
—
Project & financial reporting
10000ft
7.0
Clarizen One
6.5
Integration with accounting software
10000ft
—
Clarizen One
2.6
Pros
10000ft
- Capacity planning/resource planning.
- Operational forecast and bring it up in a very visual manner.
Director of Customer Operations & Account Management
KoombeaInternet, 51-200 employees
Clarizen One
- Highly customizable, can develop organization specific workflows, modules, etc.
- Interface (in most instances) is easy to use. Timesheets, project details, and report modules are fairly easy to navigate and understand.
- Good comms tools like discussions, group pages, automatic reminders and notifications.

Verified User
Project Manager in Finance and Accounting
Management Consulting Company, 51-200 employeesCons
10000ft
- It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
- When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
- The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.

Verified User
Project Manager in Marketing
Hospitality Company, 10,001+ employeesClarizen One
- Export: I'm not wild about the export options. We created a custom project plan formatter to turn the ugly export in CSV to a customer facing color coded PDF. It's not super easy to give your customers something pretty to look at (although they do offer PPTs)
- Gantt Charts: All I want in life is a nice little high level set of milestones to pop into a slide I'm showing to a steering committee. It's just not something the system does. I've just had to screen shot a hard to read gantt from the system or recreate in PPT or Visio. No fun
- Speed: I am not sure what's going on here but Clarizen can be pretty slow to update small changes to project plans. It's rough when you have a laundry list of changes to make but the system is waiting
Project Manager
BilltrustFinancial Services, 51-200 employees
Likelihood to Renew
10000ft
10000ft 4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going

Verified User
Project Manager in Marketing
Hospitality Company, 10,001+ employeesClarizen One
Clarizen One 7.5
Based on 27 answers
I give my renewal of this product a 9. It's only because we never know what product may come out next and how other factors in our office political environment may cause impact upon this. If I always had my way, this is what we'd settle on as our de facto project management system.

Verified User
Manager in Other
Higher Education Company, 1001-5000 employeesUsability
10000ft
No score
No answers yet
No answers on this topic
Clarizen One
Clarizen One 7.3
Based on 5 answers
It is easy to configure, intuitive. The customization process is in some ways better than Salesforce.com. It has a great UI. It does however depend on how it's implemented.
The design of it is generally fine, however the ability to data upload people from a spreadsheet is an obvious miss.
The design of it is generally fine, however the ability to data upload people from a spreadsheet is an obvious miss.

Verified User
Program Manager in Information Technology
Computer Software Company, 501-1000 employeesReliability and Availability
10000ft
No score
No answers yet
No answers on this topic
Clarizen One
Clarizen One 8.2
Based on 6 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Information Systems Analyst, IT Project Manager and Clarizen Administrator
Southern States CooperativeRetail, 1001-5000 employees
Performance
10000ft
No score
No answers yet
No answers on this topic
Clarizen One
Clarizen One 9.1
Based on 10 answers
Reports: Quick to Reasonable
Most Ancillary Pages: Quick to Reasonable
(By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.)
Work Plan (with 100 sub items): Reasonable to Slow
Most Ancillary Pages: Quick to Reasonable
(By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.)
Work Plan (with 100 sub items): Reasonable to Slow
Senior Implementation Manager
LeanLogisticsComputer Software, 51-200 employees
Support Rating
10000ft
10000ft 10.0
Based on 2 answers
They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.
Director of Customer Operations & Account Management
KoombeaInternet, 51-200 employees
Clarizen One
Clarizen One 8.0
Based on 12 answers
It's a good experience overall. Clarizen was useful when needed. It's mostly needed for advice on how to do more sophisticated actions or how to change something that was set up administratively. It's seldom used otherwise. The product consistently works, the documentation is acceptable, and the generally intuitive product is easy enough for most staff to pick up without much issue.


President, Principal
Klaxon IT SolutionsHospital & Health Care, 11-50 employees
In-Person Training
10000ft
No score
No answers yet
No answers on this topic
Clarizen One
Clarizen One 8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here

Verified User
Program Manager in Information Technology
Computer Software Company, 501-1000 employeesOnline Training
10000ft
No score
No answers yet
No answers on this topic
Clarizen One
Clarizen One 5.4
Based on 5 answers
Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.

Verified User
Manager in Information Technology
Information Technology and Services Company, 11-50 employeesImplementation Rating
10000ft
No score
No answers yet
No answers on this topic
Clarizen One
Clarizen One 8.2
Based on 8 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.

Verified User
Manager in Information Technology
Information Technology and Services Company, 11-50 employeesAlternatives Considered
10000ft
Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it

Verified User
Project Manager in Marketing
Hospitality Company, 10,001+ employeesClarizen One
There were several others I reviewed that I can no longer remember but none of them compared to Clarizen when it came to flexibility. Many factors sold us on Clarizen but most importantly it was that Clarizen was capable of wrapping itself around our existing processes instead of us changing to to meet the software tool. With that said, we are now looking at changing some of our processes due to the fact that Clarizen is such a powerful tool!
Project Manager
County of TulareGovernment Administration, 1001-5000 employees
Return on Investment
10000ft
- Accurate forecasting.
- Source of truth.
Director of Customer Operations & Account Management
KoombeaInternet, 51-200 employees
Clarizen One
- Great customer feedback related to real-time availabilty of project status. We could tailor gant charts to various customers within an organization fairly quickly.
- Seeing real-time breakdown of costs and time for projects was great. The main page with summary charts was a great way to get information at a glance.
- Clarizen use definitely helped us stream-line project planning and assisted with identifying bottlenecks.
- We run many projects in parallel with similar timepoints (pre-, interim-, and post-). The software was pretty straight forward, permitting us to create one project outline then dupiclating it (as a template) for a number of others.
Program Manager
Saint Joseph's Translational Research Institute (SJTRI)Research, 11-50 employees
Screenshots
10000ft
—Pricing Details
10000ft
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—10000ft Editions & Modules
—
Additional Pricing Details
—Clarizen One
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Clarizen One Editions & Modules
Edition
Enterprise Edition | $451 |
---|---|
Unlimited Edition | $601 |
- per user per month