What users are saying about
6 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100
82 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

    Project Management

    8.9

    10000ft

    89%

    Planview Clarizen

    Feature Set Not Supported
    N/A
    10000ft ranks higher in 14/14 features

    Task Management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Resource Management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Gantt Charts

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Scheduling

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Workflow Automation

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Team Collaboration

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Support for Waterfall Methodology

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Document Management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Email integration

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Mobile Access

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Timesheet Tracking

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    5.0

    10000ft

    50%

    Planview Clarizen

    Feature Set Not Supported
    N/A
    10000ft ranks higher in 3/3 features

    Quotes/estimates

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Invoicing

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    Project & financial reporting

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • 10000ft is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Planview Clarizen is rated higher in 1 area: Likelihood to Renew

    Likelihood to Recommend

    8.6

    10000ft

    86%
    2 Ratings
    8.5

    Planview Clarizen

    85%
    53 Ratings

    Likelihood to Renew

    4.0

    10000ft

    40%
    1 Rating
    7.5

    Planview Clarizen

    75%
    27 Ratings

    Usability

    10000ft

    N/A
    0 Ratings
    7.3

    Planview Clarizen

    73%
    5 Ratings

    Availability

    10000ft

    N/A
    0 Ratings
    8.2

    Planview Clarizen

    82%
    6 Ratings

    Performance

    10000ft

    N/A
    0 Ratings
    9.1

    Planview Clarizen

    91%
    10 Ratings

    Support Rating

    10.0

    10000ft

    100%
    2 Ratings
    8.0

    Planview Clarizen

    80%
    12 Ratings

    In-Person Training

    10000ft

    N/A
    0 Ratings
    8.2

    Planview Clarizen

    82%
    2 Ratings

    Online Training

    10000ft

    N/A
    0 Ratings
    5.4

    Planview Clarizen

    54%
    5 Ratings

    Implementation Rating

    10000ft

    N/A
    0 Ratings
    8.2

    Planview Clarizen

    82%
    8 Ratings

    Likelihood to Recommend

    10000ft

    I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
    Anonymous | TrustRadius Reviewer

    Planview Clarizen

    Clarizen got the job done with time tracking and expense reports, but it didn't do enough to make our organization continue using it. We ended up switching because the key stakeholders (resource management) were unhappy with its offerings. This might be a good fit for smaller organizations that require less feature and capabilities. Instead, our company switched to OpenAir, which has more robust time tracking, expense reports, and PTO accrual and monitoring programs.
    Anonymous | TrustRadius Reviewer

    Pros

    10000ft

    • Capacity planning/resource planning.
    • Operational forecast and bring it up in a very visual manner.
    Nicolas Costa Ossa | TrustRadius Reviewer

    Planview Clarizen

    • Highly customizable, can develop organization specific workflows, modules, etc.
    • Interface (in most instances) is easy to use. Timesheets, project details, and report modules are fairly easy to navigate and understand.
    • Good comms tools like discussions, group pages, automatic reminders and notifications.
    Anonymous | TrustRadius Reviewer

    Cons

    10000ft

    • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
    • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
    • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
    Anonymous | TrustRadius Reviewer

    Planview Clarizen

    • Export: I'm not wild about the export options. We created a custom project plan formatter to turn the ugly export in CSV to a customer facing color coded PDF. It's not super easy to give your customers something pretty to look at (although they do offer PPTs)
    • Gantt Charts: All I want in life is a nice little high level set of milestones to pop into a slide I'm showing to a steering committee. It's just not something the system does. I've just had to screen shot a hard to read gantt from the system or recreate in PPT or Visio. No fun
    • Speed: I am not sure what's going on here but Clarizen can be pretty slow to update small changes to project plans. It's rough when you have a laundry list of changes to make but the system is waiting
    Sarah Meerschaert | TrustRadius Reviewer

    Pricing Details

    10000ft

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?

    Starting Price

    Planview Clarizen

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    10000ft

    10000ft 4.0
    Based on 1 answer
    I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
    Anonymous | TrustRadius Reviewer

    Planview Clarizen

    Planview Clarizen 7.5
    Based on 27 answers
    I give my renewal of this product a 9. It's only because we never know what product may come out next and how other factors in our office political environment may cause impact upon this. If I always had my way, this is what we'd settle on as our de facto project management system.
    Anonymous | TrustRadius Reviewer

    Usability

    10000ft

    No score
    No answers yet
    No answers on this topic

    Planview Clarizen

    Planview Clarizen 7.3
    Based on 5 answers
    It is easy to configure, intuitive. The customization process is in some ways better than Salesforce.com. It has a great UI. It does however depend on how it's implemented.

    The design of it is generally fine, however the ability to data upload people from a spreadsheet is an obvious miss.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    10000ft

    No score
    No answers yet
    No answers on this topic

    Planview Clarizen

    Planview Clarizen 8.2
    Based on 6 answers
    Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
    Shel Hankley | TrustRadius Reviewer

    Performance

    10000ft

    No score
    No answers yet
    No answers on this topic

    Planview Clarizen

    Planview Clarizen 9.1
    Based on 10 answers
    Reports: Quick to Reasonable

    Most Ancillary Pages: Quick to Reasonable
    (By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.)

    Work Plan (with 100 sub items): Reasonable to Slow
    Jason Beamer | TrustRadius Reviewer

    Support Rating

    10000ft

    10000ft 10.0
    Based on 2 answers
    They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.
    Nicolas Costa Ossa | TrustRadius Reviewer

    Planview Clarizen

    Planview Clarizen 8.0
    Based on 12 answers
    It's a good experience overall. Clarizen was useful when needed. It's mostly needed for advice on how to do more sophisticated actions or how to change something that was set up administratively. It's seldom used otherwise. The product consistently works, the documentation is acceptable, and the generally intuitive product is easy enough for most staff to pick up without much issue.
    Mike Narumiya | TrustRadius Reviewer

    In-Person Training

    10000ft

    No score
    No answers yet
    No answers on this topic

    Planview Clarizen

    Planview Clarizen 8.2
    Based on 2 answers
    • We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
    • Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
    Anonymous | TrustRadius Reviewer

    Online Training

    10000ft

    No score
    No answers yet
    No answers on this topic

    Planview Clarizen

    Planview Clarizen 5.4
    Based on 5 answers
    Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    10000ft

    No score
    No answers yet
    No answers on this topic

    Planview Clarizen

    Planview Clarizen 8.2
    Based on 8 answers
    I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    10000ft

    Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
    Anonymous | TrustRadius Reviewer

    Planview Clarizen

    There were several others I reviewed that I can no longer remember but none of them compared to Clarizen when it came to flexibility. Many factors sold us on Clarizen but most importantly it was that Clarizen was capable of wrapping itself around our existing processes instead of us changing to to meet the software tool. With that said, we are now looking at changing some of our processes due to the fact that Clarizen is such a powerful tool!
    Sean Woods, PMP | TrustRadius Reviewer

    Return on Investment

    10000ft

    • Accurate forecasting.
    • Source of truth.
    Nicolas Costa Ossa | TrustRadius Reviewer

    Planview Clarizen

    • Great customer feedback related to real-time availabilty of project status. We could tailor gant charts to various customers within an organization fairly quickly.
    • Seeing real-time breakdown of costs and time for projects was great. The main page with summary charts was a great way to get information at a glance.
    • Clarizen use definitely helped us stream-line project planning and assisted with identifying bottlenecks.
    • We run many projects in parallel with similar timepoints (pre-, interim-, and post-). The software was pretty straight forward, permitting us to create one project outline then dupiclating it (as a template) for a number of others.
    Carlos Chang | TrustRadius Reviewer

    Screenshots

    Add comparison