What users are saying about
4 Ratings
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Top Rated
118 Ratings
4 Ratings
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Score 7 out of 100

Harvest

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Top Rated
118 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
Anonymous | TrustRadius Reviewer

Harvest

A project with many people working on it can be broken down into manageable chunks of time that can be TRACKED! It's nice that all of us on that project will receive a notification if we're close to the time allocated for that project, this way we need to speed up what is remaining for the project and stop brainstorming and get creating!We do NOT use Harvest for tracking employee hours for the day. We don't use it as a time card tracking purpose when used that way, it becomes too cumbersome and we found it could water down actual time worked on projects, because people will utilize project time for bathroom use, coffee refills, etc.
Sarah Porter | TrustRadius Reviewer

Feature Rating Comparison

Project Management

10000ft
8.9
Harvest
Task Management
10000ft
8.0
Harvest
Resource Management
10000ft
10.0
Harvest
Gantt Charts
10000ft
10.0
Harvest
Scheduling
10000ft
10.0
Harvest
Workflow Automation
10000ft
8.0
Harvest
Team Collaboration
10000ft
10.0
Harvest
Support for Agile Methodology
10000ft
10.0
Harvest
Support for Waterfall Methodology
10000ft
10.0
Harvest
Document Management
10000ft
8.0
Harvest
Email integration
10000ft
8.0
Harvest
Mobile Access
10000ft
8.0
Harvest
Timesheet Tracking
10000ft
8.0
Harvest
Change request and Case Management
10000ft
8.0
Harvest
Budget and Expense Management
10000ft
8.0
Harvest

Professional Services Automation

10000ft
5.0
Harvest
Quotes/estimates
10000ft
6.0
Harvest
Invoicing
10000ft
2.0
Harvest
Project & financial reporting
10000ft
7.0
Harvest

Pros

10000ft

  • Capacity planning/resource planning.
  • Operational forecast and bring it up in a very visual manner.
Nicolas Costa Ossa | TrustRadius Reviewer

Harvest

  • Consistently making updates to better serve their wide variety of users
  • Allows for a decent amount of customization - you can put in different tasks for different departments, you can put in project costs on a one-time or recurring basis to compare time to money, etc.
  • It's pretty easy to pull customizable reports to fit what data you want to look at.
Laura Cain | TrustRadius Reviewer

Cons

10000ft

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
Anonymous | TrustRadius Reviewer

Harvest

  • We would love to see Harvest build a feature for more detailed proposals that could be signed by the client and then automatically be turned into a billable invoice. The estimate falls short of this for larger projects.
  • Sending an invoice directly to the client from the Harvest dashboard can sometimes fail. Because it's coming from a spoofed email- some clients never get the invoice because it get's trapped in their spam folder.
Brian Alonzo | TrustRadius Reviewer

Likelihood to Renew

10000ft

10000ft 4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
Anonymous | TrustRadius Reviewer

Harvest

No score
No answers yet
No answers on this topic

Support Rating

10000ft

10000ft 10.0
Based on 2 answers
They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.
Nicolas Costa Ossa | TrustRadius Reviewer

Harvest

Harvest 8.6
Based on 20 answers
I have not actually had any customer support issues as the product just works for me and I have not needed it. So using that as the basis of making my assessment on support I would reckon the team are pretty responsive and attentive to customer needs. I have only used the solution on Chrome and Android so have no idea what the experience is like on other browsers or phone operating systems.
Marc Duke | TrustRadius Reviewer

Alternatives Considered

10000ft

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
Anonymous | TrustRadius Reviewer

Harvest

Harvest is significantly better than Jira. I think Jira's is not originally intended to be used as a time logging/management system, but we had been previously using it as that. It was much clunkier, and many employees had a difficult time using it as a user interface goes.Harvest is much more user friendly and has simplified the daily time-logging process for everyone in our office
Tegan Jenner | TrustRadius Reviewer

Return on Investment

10000ft

  • Accurate forecasting.
  • Source of truth.
Nicolas Costa Ossa | TrustRadius Reviewer

Harvest

  • Quick onboarding for new staff. Less time training means that the staff member can ramp up more quickly
  • Low impact on productivity in daily use. Less time tracking your time, means more time on projects
  • Easy to pull data, and use it for data driven decisions/estimates for future projects
Anonymous | TrustRadius Reviewer

Pricing Details

10000ft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Harvest

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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