17hats vs. 1CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
17hats
Score 9.2 out of 10
N/A
17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.
$45
per month
1CRM
Score 6.9 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Pricing
17hats1CRM
Editions & Modules
Starting Price
$45.00
per month
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
Offerings
Pricing Offerings
17hats1CRM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required
More Pricing Information
Features
17hats1CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
17hats
9.5
2 Ratings
21% above category average
1CRM
9.8
5 Ratings
24% above category average
Customer data management / contact management10.02 Ratings9.95 Ratings
Workflow management10.02 Ratings9.85 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings9.45 Ratings
Contract management10.02 Ratings9.65 Ratings
Quote & order management10.01 Ratings9.95 Ratings
Interaction tracking8.01 Ratings9.95 Ratings
Territory management00 Ratings9.75 Ratings
Opportunity management00 Ratings9.95 Ratings
Channel / partner relationship management00 Ratings9.75 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
17hats
8.0
1 Ratings
7% above category average
1CRM
9.7
5 Ratings
26% above category average
Case management8.01 Ratings9.85 Ratings
Call center management00 Ratings10.05 Ratings
Help desk management00 Ratings9.14 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
1CRM
8.1
5 Ratings
7% above category average
Lead management8.01 Ratings8.15 Ratings
Email marketing00 Ratings8.05 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
17hats
9.5
2 Ratings
23% above category average
1CRM
8.6
5 Ratings
13% above category average
Task management9.01 Ratings9.05 Ratings
Billing and invoicing management10.02 Ratings8.35 Ratings
Reporting00 Ratings8.55 Ratings
Customization
Comparison of Customization features of Product A and Product B
17hats
10.0
2 Ratings
28% above category average
1CRM
8.5
5 Ratings
12% above category average
Custom fields9.92 Ratings8.45 Ratings
Custom objects10.01 Ratings9.14 Ratings
Scripting environment00 Ratings8.24 Ratings
API for custom integration00 Ratings8.34 Ratings
Security
Comparison of Security features of Product A and Product B
17hats
9.5
1 Ratings
13% above category average
1CRM
8.5
5 Ratings
2% above category average
Single sign-on capability10.01 Ratings8.45 Ratings
Role-based user permissions9.01 Ratings8.55 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
17hats
8.0
1 Ratings
11% above category average
1CRM
7.8
4 Ratings
9% above category average
Marketing automation8.01 Ratings8.04 Ratings
Compensation management00 Ratings7.64 Ratings
Platform
Comparison of Platform features of Product A and Product B
17hats
8.0
1 Ratings
7% above category average
1CRM
7.2
4 Ratings
4% below category average
Mobile access8.01 Ratings7.24 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
17hats
-
Ratings
1CRM
8.4
5 Ratings
10% above category average
Forecasting00 Ratings8.35 Ratings
Pipeline visualization00 Ratings8.55 Ratings
Customizable reports00 Ratings8.45 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
17hats
-
Ratings
1CRM
8.4
4 Ratings
15% above category average
Social data00 Ratings8.44 Ratings
Social engagement00 Ratings8.54 Ratings
Best Alternatives
17hats1CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
17hats1CRM
Likelihood to Recommend
10.0
(2 ratings)
9.9
(5 ratings)
Usability
9.0
(1 ratings)
9.9
(4 ratings)
Support Rating
8.0
(2 ratings)
9.9
(4 ratings)
User Testimonials
17hats1CRM
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
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Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
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Pros
17hats
  • Invoicing
  • Creating online questionnaire
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Converge Technology Solutions
  • Sales management.
  • Marketing management.
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Cons
17hats
  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
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Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
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Usability
17hats
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
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Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Read full review
Support Rating
17hats
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
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Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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Alternatives Considered
17hats
No answers on this topic
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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Return on Investment
17hats
  • ROI - Saves me time on creating invoices and questionnaires.
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Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Read full review
ScreenShots