[24]7 Conversations vs. Tidio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
[24]7 Conversations
Score 8.0 out of 10
N/A
[24]7 Conversations is a chatbot solution designed to combine machine efficiency and conversational AI with human experience and insight to anticipate and resolve customer issues quickly and efficiently.N/A
Tidio
Score 9.3 out of 10
N/A
Tidio is a live chat app powered by a chatbot and that comes with mailing features.
$49
per month
Pricing
[24]7 ConversationsTidio
Editions & Modules
No answers on this topic
Communicator
$19
per month
Chatbot
$49
per month
Offerings
Pricing Offerings
[24]7 ConversationsTidio
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
[24]7 ConversationsTidio
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
[24]7 ConversationsTidio
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
[24]7 Conversations
-
Ratings
Tidio
7.0
1 Ratings
17% below category average
Chat history and transcripts00 Ratings7.01 Ratings
Chat reporting00 Ratings7.01 Ratings
Chat and web analytics00 Ratings7.01 Ratings
Best Alternatives
[24]7 ConversationsTidio
Small Businesses
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Score 9.0 out of 10
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Score 9.0 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
[24]7 ConversationsTidio
Likelihood to Recommend
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
[24]7 ConversationsTidio
Likelihood to Recommend
[24]7.ai
No answers on this topic
Tidio
Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
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Pros
[24]7.ai
No answers on this topic
Tidio
  • Very intuitive interface and management.
  • Scalable plans that don't require me to purchase features I don't need.
  • Super simple chat bot administration.
Read full review
Cons
[24]7.ai
No answers on this topic
Tidio
  • Unable to ban visitors by site referrer (spam sites)
  • Chatbot conditional logic could be a bit simpler/cleaner
  • Occasional issues with the desktop app (in browser never gives us trouble though)
Read full review
Alternatives Considered
[24]7.ai
No answers on this topic
Tidio
Read full review
Return on Investment
[24]7.ai
No answers on this topic
Tidio
  • Helped us get new deals from site visitors
  • Helped us get renewals from current clients
Read full review
ScreenShots