360 SMS App vs. Salesforce Einstein Bots

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
360 SMS App
Score 8.3 out of 10
N/A
360 SMS App is a one-stop texting solution for the Salesforce platform users. It is developed by the 360 Degree Cloud Technologies company that is a Salesforce registered consulting partner and deals in all the services and solutions related to Salesforce. It is specially developed to solve all the requirements related to SMS, businesses can easily interact with clients in a simple and effective way by integrating it in Salesforce and the setup includes only a few clicks to implement it.N/A
Einstein Bots
Score 7.7 out of 10
N/A
Salesforce' Einstein Bots provide customers with intelligent, self-service bots. Requires Service UE or Digital Engagement. It is a self-service solution and add-on to the Salesforce Service Cloud, and is available with a Enterprise or Unlimited edition.
$50
per month per 100 conversations
Pricing
360 SMS AppSalesforce Einstein Bots
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
360 SMS AppEinstein Bots
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Best Alternatives
360 SMS AppSalesforce Einstein Bots
Small Businesses
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Score 9.0 out of 10
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Score 9.0 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
360 SMS AppSalesforce Einstein Bots
Likelihood to Recommend
-
(0 ratings)
6.4
(1 ratings)
User Testimonials
360 SMS AppSalesforce Einstein Bots
Likelihood to Recommend
360 Degree Cloud Technologies Pvt Ltd
No answers on this topic
Salesforce
scenarios based on your experience where Salesforce Einstein Bots is well suited:
  • self service options on chat developments
scenarios where it is less appropriate
  • N/A
Read full review
Pros
360 Degree Cloud Technologies Pvt Ltd
No answers on this topic
Salesforce
  • Easily configured
  • Allow code
  • Integrates with Chat solution
Read full review
Cons
360 Degree Cloud Technologies Pvt Ltd
No answers on this topic
Salesforce
  • Allow bigger text messages
  • Be more clear when using html
  • Call other variables available in the org
Read full review
Return on Investment
360 Degree Cloud Technologies Pvt Ltd
No answers on this topic
Salesforce
  • We were able to assist customers with the self service option, without wasting effort from a real CS advisor
Read full review
ScreenShots

360 SMS App Screenshots

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