3CX vs. NovelVox Agent Accelerator
3CX vs. NovelVox Agent Accelerator
Product | Rating | Most Used By | Product Summary | Starting Price |
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3CX | N/A | Cyprus based company 3CX offers an IP PBX phone system. | $1.08 per user/per month | |
NovelVox Agent Accelerator | N/A | To support the Customer Experience, NovelVox offers Agent Accelerator, a unified agent desktop that comes with out-of-the-box customization and optimization capabilities. The solution integrates with 75+ third-party applications to offer the agent a unified view of information. The integration with CRMs, Ticketing applications, core systems, and telephony systems such as Avaya, Genesys, Amazon Connect, and Cisco, enables agents to fetch data from multiple sources for driving contextual… | N/A |
3CX | NovelVox Agent Accelerator | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost. | — | ||||||||||||||
More Pricing Information |
3CX | NovelVox Agent Accelerator | |
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Top Pros |
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Top Cons |
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3CX | NovelVox Agent Accelerator | |
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Small Businesses | Sangoma Asterisk Score 8.3 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Sangoma Asterisk Score 8.3 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Sangoma Asterisk Score 8.3 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
3CX | NovelVox Agent Accelerator | |
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Likelihood to Recommend | 7.9 (14 ratings) | - (0 ratings) |
Support Rating | 5.4 (2 ratings) | - (0 ratings) |
3CX | NovelVox Agent Accelerator | |
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Likelihood to Recommend | 3CX | NovelVox No answers on this topic |
Pros | 3CX | NovelVox No answers on this topic |
Cons | 3CX | NovelVox No answers on this topic |
Support Rating | 3CX | NovelVox No answers on this topic |
Alternatives Considered | 3CX | NovelVox No answers on this topic |
Return on Investment | 3CX | NovelVox No answers on this topic |
ScreenShots | 3CX Screenshots | NovelVox Agent Accelerator Screenshots |