What users are saying about
7 Ratings
1 Ratings
7 Ratings
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Score 9.6 out of 100
1 Ratings
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Score 9 out of 100

Likelihood to Recommend

7shifts

7Shifts is the ideal scheduling software for the hospitality industry, where there are multiple departments and where everyone needs access to everything across the board.
Anonymous | TrustRadius Reviewer

ScheduleFly

ScheduleFly is well suited for small or large businesses. We have around ten employees, and this works great! If you had a much smaller group to manage/schedule, you might not need something as complex and detailed. For larger groups, this would be perfect and well worth the cost for a subscription.
Anonymous | TrustRadius Reviewer

Pros

7shifts

  • Shift swaps/giveaways.
  • Communication tools.
Anonymous | TrustRadius Reviewer

ScheduleFly

  • It works on your cell phone, which is wonderful! Our workers always have their schedules on hand and easily accessible.
  • ScheduleFly works in real-time, so changes and updates are immediate across all platforms
  • I love the message wall. If someone wants to find a replacement or swap hours, they can do so.
Anonymous | TrustRadius Reviewer

Cons

7shifts

  • Sometimes notifications don’t clear when checked; or it’s hard to understand where in 7shifts the notification is coming from (log book, schedule, etc).
  • Would be nice to add photos to post.
Anonymous | TrustRadius Reviewer

ScheduleFly

  • It can be costly, depending on the size of your team/staff.
  • Can be complicated and hard for older audience to adapt to and get used to
  • There are some extra features like the weather that aren't necessary and busy up the program.
Anonymous | TrustRadius Reviewer

Support Rating

7shifts

7shifts 10.0
Based on 3 answers
I love the ability to leave a chat message to be answered. That makes it so much easier when you're dealing with a busy schedule and don't want to wait on hold.
Anonymous | TrustRadius Reviewer

ScheduleFly

ScheduleFly 10.0
Based on 1 answer
I have never had to use support directly. Still, I love that even though they seem to be a smaller group that runs it, they are very personable in their email correspondence and supply phone numbers and contact information in case we are ever in a bind. It's nice to know that we have the option to contact them and will get personal support if we need it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

7shifts

For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
Jayelynn Willman | TrustRadius Reviewer

ScheduleFly

ScheduleFly had a lot of extra features that some of the other scheduling software didn't offer. For example, one of the big draws of ScheduleFly was the ability to switch shifts right in the app. Workers continually need to make changes to their schedules, and it can add a lot of time to our plates as we try to put the puzzle together and make sure all shifts are covered. ScheduleFly gives workers a chance to makeshift and schedule changes on their own and leave leadership out of the picture. I love the display and organization of ScheduleFly too! It just seems a lot more organized and put together than some of the other ones we explored.
Anonymous | TrustRadius Reviewer

Return on Investment

7shifts

  • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
  • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
  • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
Anonymous | TrustRadius Reviewer

ScheduleFly

  • Keeps everyone organized, which makes the workplace more effective and well-staffed.
  • The older staff doesn't adapt to the program as well and makes things difficult and added a lot of time on our plate to train.
  • Great way to communicate between staff!
Anonymous | TrustRadius Reviewer

Pricing Details

7shifts

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ScheduleFly

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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