What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.7 out of 100
Based on 8 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 2 reviews and ratings
Likelihood to Recommend
7shifts
7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
CFO (Chief Financial Officer)
Altamarea GroupRestaurants, 51-200 employees
ScheduleFly
ScheduleFly is well suited for small or large businesses. We have around ten employees, and this works great! If you had a much smaller group to manage/schedule, you might not need something as complex and detailed. For larger groups, this would be perfect and well worth the cost for a subscription.

Verified User
Employee in Other
Food & Beverages Company, 1-10 employeesPros
7shifts
- Staff can easily access fellow team members' contact info (phone & email).
- Staff can easily enter availability or time off.
- Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
- Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.

Verified User
Manager in Marketing
Food & Beverages Company, 11-50 employeesScheduleFly
- It works on your cell phone, which is wonderful! Our workers always have their schedules on hand and easily accessible.
- ScheduleFly works in real-time, so changes and updates are immediate across all platforms
- I love the message wall. If someone wants to find a replacement or swap hours, they can do so.

Verified User
Employee in Other
Food & Beverages Company, 1-10 employeesCons
7shifts
- When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
- When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.

Verified User
Director in Corporate
Restaurants Company, 5001-10,000 employeesScheduleFly
- It can be costly, depending on the size of your team/staff.
- Can be complicated and hard for older audience to adapt to and get used to
- There are some extra features like the weather that aren't necessary and busy up the program.

Verified User
Employee in Other
Food & Beverages Company, 1-10 employeesSupport Rating
7shifts
7shifts 10.0
Based on 7 answers
I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.

Verified User
Employee in Customer Service
Restaurants Company, 11-50 employeesScheduleFly
ScheduleFly 10.0
Based on 2 answers
I have never had to use support directly. Still, I love that even though they seem to be a smaller group that runs it, they are very personable in their email correspondence and supply phone numbers and contact information in case we are ever in a bind. It's nice to know that we have the option to contact them and will get personal support if we need it.

Verified User
Employee in Other
Food & Beverages Company, 1-10 employeesAlternatives Considered
7shifts
For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
General Manager
12 West Brewing Co.Food & Beverages, 11-50 employees
ScheduleFly
ScheduleFly had a lot of extra features that some of the other scheduling software didn't offer. For example, one of the big draws of ScheduleFly was the ability to switch shifts right in the app. Workers continually need to make changes to their schedules, and it can add a lot of time to our plates as we try to put the puzzle together and make sure all shifts are covered. ScheduleFly gives workers a chance to makeshift and schedule changes on their own and leave leadership out of the picture. I love the display and organization of ScheduleFly too! It just seems a lot more organized and put together than some of the other ones we explored.

Verified User
Employee in Other
Food & Beverages Company, 1-10 employeesReturn on Investment
7shifts
- Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
- Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
- Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER

Verified User
Director in Human Resources
Restaurants Company, 51-200 employeesScheduleFly
- Keeps everyone organized, which makes the workplace more effective and well-staffed.
- The older staff doesn't adapt to the program as well and makes things difficult and added a lot of time on our plate to train.
- Great way to communicate between staff!

Verified User
Employee in Other
Food & Beverages Company, 1-10 employeesPricing Details
7shifts
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
7shifts Editions & Modules
Edition
Free | $0.00 |
---|---|
Appetizer | $19.992 |
Entree | $43.992 |
The Works | $74.972 |
Gourmet | Contact sales team |
- per location/per month
Additional Pricing Details
—ScheduleFly
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
ScheduleFly Editions & Modules
—