What users are saying about
10 Ratings
4 Ratings
10 Ratings
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Score 9.1 out of 100
4 Ratings
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Score 6 out of 100

Feature Set Ratings

    Human Resource Management

    7shifts

    Feature Set Not Supported
    N/A
    9.4

    syncHR

    94%
    syncHR ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Employment history

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Job profiles and administration

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Organizational charting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Organization and location management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Payroll Management

    7shifts

    Feature Set Not Supported
    N/A
    9.4

    syncHR

    94%
    syncHR ranks higher in 5/5 features

    Pay calculation

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Benefit plan administration

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Direct deposit files

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Salary revision and increment management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Reimbursement management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Leave and Attendance Management

    7shifts

    Feature Set Not Supported
    N/A
    9.0

    syncHR

    90%
    syncHR ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Balance details

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Annual carry-forward and encashment

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Employee Self Service

    7shifts

    Feature Set Not Supported
    N/A
    9.2

    syncHR

    92%
    syncHR ranks higher in 5/5 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Update personal information

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    View company policy documentation

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Employee recognition

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    View job history

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Asset Management

    7shifts

    Feature Set Not Supported
    N/A
    10.0

    syncHR

    100%
    syncHR ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    HR Reporting

    7shifts

    Feature Set Not Supported
    N/A
    10.0

    syncHR

    100%
    syncHR ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Pre-built reports

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Ability to combine HR data with external data

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Onboarding

    7shifts

    Feature Set Not Supported
    N/A
    10.0

    syncHR

    100%
    syncHR ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Manager tracking tools

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Performance and Goals

    7shifts

    Feature Set Not Supported
    N/A
    9.0

    syncHR

    90%
    syncHR ranks higher in 4/4 features

    Corporate goal setting

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Individual goal setting

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Line-of sight-visibility

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Performance tracking

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Performance Management

    7shifts

    Feature Set Not Supported
    N/A
    8.4

    syncHR

    84%
    syncHR ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Performance improvement plans

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Review status tracking

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Review reminders

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Multiple review frequency

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Recruiting / ATS

    7shifts

    Feature Set Not Supported
    N/A
    8.9

    syncHR

    89%
    syncHR ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Company Website Posting

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Publish to Social Media

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Job Search Site Posting

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Applicant Tracking

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Notifications and Alerts

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Attribute Ratings

    • 7shifts is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    10.0

    7shifts

    100%
    6 Ratings
    9.0

    syncHR

    90%
    1 Rating

    Usability

    7shifts

    N/A
    0 Ratings
    10.0

    syncHR

    100%
    1 Rating

    Support Rating

    10.0

    7shifts

    100%
    7 Ratings
    9.0

    syncHR

    90%
    2 Ratings

    Online Training

    7shifts

    N/A
    0 Ratings
    10.0

    syncHR

    100%
    1 Rating

    Implementation Rating

    7shifts

    N/A
    0 Ratings
    9.0

    syncHR

    90%
    2 Ratings

    Likelihood to Recommend

    7shifts

    7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
    Read full review

    SyncHR

    syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
    Read full review

    Pros

    7shifts

    • Staff can easily access fellow team members' contact info (phone & email).
    • Staff can easily enter availability or time off.
    • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
    • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
    Read full review

    SyncHR

    • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
    • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
    • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
    • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
    • Dynamic Security &amp; Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
    Read full review

    Cons

    7shifts

    • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
    • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
    Read full review

    SyncHR

    • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
    • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
    • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
    Read full review

    Pricing Details

    7shifts

    Starting Price

    $0

    Editions & Modules

    7shifts editions and modules pricing
    EditionModules
    Free$0.001
    Appetizer$19.992
    Entree$43.993
    The Works$74.974
    GourmetContact sales team5

    Footnotes

    1. none
    2. per location/per month
    3. per location/per month
    4. per location/per month
    5. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    syncHR

    Starting Price

    $0 Per User per Month

    Editions & Modules

    syncHR editions and modules pricing
    EditionModules
    syncHR v5.9Varies1

    Footnotes

    1. Per User per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required Varies

    Additional Details

    SyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.

    Usability

    7shifts

    No answers on this topic

    SyncHR

    Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
    Read full review

    Support Rating

    7shifts

    I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
    Read full review

    SyncHR

    Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
    Read full review

    Online Training

    7shifts

    No answers on this topic

    SyncHR

    Training was very well done and thorough
    Read full review

    Implementation Rating

    7shifts

    No answers on this topic

    SyncHR

    During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
    Read full review

    Alternatives Considered

    7shifts

    For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
    Read full review

    SyncHR

    As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
    Read full review

    Return on Investment

    7shifts

    • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
    • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
    • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
    Read full review

    SyncHR

    • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
    • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
    • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
    • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
    Read full review

    Screenshots

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