What users are saying about
9 Ratings
4 Ratings
9 Ratings
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Score 9.7 out of 100
4 Ratings
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Score 6 out of 100

Likelihood to Recommend

7shifts

7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
Arthur Li | TrustRadius Reviewer

syncHR

syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

7shifts
syncHR
9.4
Employee demographic data
7shifts
syncHR
9.0
Employment history
7shifts
syncHR
10.0
Job profiles and administration
7shifts
syncHR
9.0
Workflow for transfers, promotions, pay raises, etc.
7shifts
syncHR
10.0
Organizational charting
7shifts
syncHR
10.0
Organization and location management
7shifts
syncHR
10.0
Compliance data (COBRA, OSHA, etc.)
7shifts
syncHR
8.0

Payroll Management

7shifts
syncHR
9.4
Pay calculation
7shifts
syncHR
10.0
Benefit plan administration
7shifts
syncHR
9.0
Direct deposit files
7shifts
syncHR
10.0
Salary revision and increment management
7shifts
syncHR
10.0
Reimbursement management
7shifts
syncHR
8.0

Leave and Attendance Management

7shifts
syncHR
9.0
Approval workflow
7shifts
syncHR
9.0
Balance details
7shifts
syncHR
9.0
Annual carry-forward and encashment
7shifts
syncHR
9.0

Employee Self Service

7shifts
syncHR
9.2
View and generate pay and benefit information
7shifts
syncHR
10.0
Update personal information
7shifts
syncHR
10.0
View company policy documentation
7shifts
syncHR
9.0
Employee recognition
7shifts
syncHR
8.0
View job history
7shifts
syncHR
9.0

Asset Management

7shifts
syncHR
10.0
Tracking of all physical assets
7shifts
syncHR
10.0

HR Reporting

7shifts
syncHR
10.0
Report builder
7shifts
syncHR
10.0
Pre-built reports
7shifts
syncHR
10.0
Ability to combine HR data with external data
7shifts
syncHR
10.0

Onboarding

7shifts
syncHR
10.0
New hire portal
7shifts
syncHR
10.0
Manager tracking tools
7shifts
syncHR
10.0

Performance and Goals

7shifts
syncHR
9.0
Corporate goal setting
7shifts
syncHR
9.0
Individual goal setting
7shifts
syncHR
9.0
Line-of sight-visibility
7shifts
syncHR
9.0
Performance tracking
7shifts
syncHR
9.0

Performance Management

7shifts
syncHR
8.4
Performance plans
7shifts
syncHR
9.0
Performance improvement plans
7shifts
syncHR
9.0
Review status tracking
7shifts
syncHR
8.0
Review reminders
7shifts
syncHR
8.0
Multiple review frequency
7shifts
syncHR
8.0

Recruiting / ATS

7shifts
syncHR
8.9
Job Requisition Management
7shifts
syncHR
9.0
Company Website Posting
7shifts
syncHR
9.0
Publish to Social Media
7shifts
syncHR
9.0
Job Search Site Posting
7shifts
syncHR
9.0
Duplicate Candidate Prevention
7shifts
syncHR
8.0
Applicant Tracking
7shifts
syncHR
9.0
Notifications and Alerts
7shifts
syncHR
9.0

Pros

7shifts

  • Staff can easily access fellow team members' contact info (phone & email).
  • Staff can easily enter availability or time off.
  • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
  • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
Anonymous | TrustRadius Reviewer

syncHR

  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
Anonymous | TrustRadius Reviewer

Cons

7shifts

  • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
  • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
Anonymous | TrustRadius Reviewer

syncHR

  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
Anonymous | TrustRadius Reviewer

Usability

7shifts

No score
No answers yet
No answers on this topic

syncHR

syncHR 10.0
Based on 1 answer
Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
Anonymous | TrustRadius Reviewer

Support Rating

7shifts

7shifts 10.0
Based on 7 answers
I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
Anonymous | TrustRadius Reviewer

syncHR

syncHR 9.0
Based on 2 answers
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
Anonymous | TrustRadius Reviewer

Online Training

7shifts

No score
No answers yet
No answers on this topic

syncHR

syncHR 10.0
Based on 1 answer
Training was very well done and thorough
Anonymous | TrustRadius Reviewer

Implementation Rating

7shifts

No score
No answers yet
No answers on this topic

syncHR

syncHR 9.0
Based on 2 answers
During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
Anonymous | TrustRadius Reviewer

Alternatives Considered

7shifts

For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
Jayelynn Willman | TrustRadius Reviewer

syncHR

As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
Anonymous | TrustRadius Reviewer

Return on Investment

7shifts

  • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
  • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
  • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
Anonymous | TrustRadius Reviewer

syncHR

  • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
  • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
  • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
  • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

7shifts

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

7shifts Editions & Modules

Edition
Free$0.00
Appetizer$19.992
Entree$43.992
The Works$74.972
GourmetContact sales team
  1. per location/per month
Additional Pricing Details

syncHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Varies*

* Based on employer size and complexity

syncHR Editions & Modules

Edition
syncHR v5.9Varies1
  1. Per User per Month
Additional Pricing Details
SyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.

Rating Summary

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