8x8 Contact Center vs. Reksoft
8x8 Contact Center vs. Reksoft
Product | Rating | Most Used By | Product Summary | Starting Price |
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8x8 Contact Center | N/A | 8x8 Contact Center is a solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center helps businesses to connect and collaborate with individuals working inside and outside of the organization. | N/A | |
Reksoft | N/A | Reksoft, founded in 1991 in St. Petersburg, Russia, is a software development company and specialises in building complex innovative software products and systems. Reksoft has significant experience in performing projects in a variety of business verticals including fixed and mobile telecommunications, financial services, high technology, hospitality and travel, media and the energy sector. | N/A |
8x8 Contact Center | Reksoft | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
8x8 Contact Center | Reksoft | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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8x8 Contact Center | Reksoft | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | No answers on this topic |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Quickbase Score 9.2 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Quickbase Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
8x8 Contact Center | Reksoft | |
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Likelihood to Recommend | 7.7 (135 ratings) | - (0 ratings) |
Likelihood to Renew | 7.7 (6 ratings) | - (0 ratings) |
Usability | 8.3 (21 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 3.8 (52 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 8.5 (4 ratings) | - (0 ratings) |
Configurability | 9.1 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 7.3 (1 ratings) | - (0 ratings) |
Ease of integration | 8.6 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (2 ratings) | - (0 ratings) |
8x8 Contact Center | Reksoft | |
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Likelihood to Recommend | 8x8, Inc. | Reksoft No answers on this topic |
Pros | 8x8, Inc. | Reksoft No answers on this topic |
Cons | 8x8, Inc. | Reksoft No answers on this topic |
Likelihood to Renew | 8x8, Inc. | Reksoft No answers on this topic |
Usability | 8x8, Inc. | Reksoft No answers on this topic |
Reliability and Availability | 8x8, Inc. | Reksoft No answers on this topic |
Performance | 8x8, Inc. | Reksoft No answers on this topic |
Support Rating | 8x8, Inc. | Reksoft No answers on this topic |
In-Person Training | 8x8, Inc. | Reksoft No answers on this topic |
Online Training | 8x8, Inc. | Reksoft No answers on this topic |
Implementation Rating | 8x8, Inc. | Reksoft No answers on this topic |
Alternatives Considered | 8x8, Inc. | Reksoft No answers on this topic |
Contract Terms and Pricing Model | 8x8, Inc. | Reksoft No answers on this topic |
Scalability | 8x8, Inc. | Reksoft No answers on this topic |
Return on Investment | 8x8, Inc. | Reksoft No answers on this topic |
ScreenShots |