What users are saying about
2 Ratings
54 Ratings
2 Ratings
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Score 8 out of 101
54 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Dundas BI

Considering it's price point in the market, Dundas BI offers a lot of functionality. They are constantly adding features and bug fixes which is great, but also means there are always updates to take if you want everything to work as expected. The standard user interface is pretty easy to understand, but it takes a while for developers and power users to become independent of documentation.
George Robbins profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Dundas BI
8.4
Customizable dashboards
9 Spokes
9.0
Dundas BI
8.8
Pixel Perfect reports
9 Spokes
Dundas BI
8.6
Report Formatting Templates
9 Spokes
Dundas BI
7.9

Ad-hoc Reporting

9 Spokes
7.0
Dundas BI
8.0
Drill-down analysis
9 Spokes
7.0
Dundas BI
8.3
Formatting capabilities
9 Spokes
Dundas BI
7.4
Integration with R or other statistical packages
9 Spokes
Dundas BI
7.7
Report sharing and collaboration
9 Spokes
Dundas BI
8.6

Data Discovery and Visualization

9 Spokes
10.0
Dundas BI
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Dundas BI
8.8
Location Analytics / Geographic Visualization
9 Spokes
Dundas BI
8.1
Predictive Analytics
9 Spokes
Dundas BI
7.1

Access Control and Security

9 Spokes
9.0
Dundas BI
9.2
Multi-User Support (named login)
9 Spokes
9.0
Dundas BI
9.2
Role-Based Security Model
9 Spokes
Dundas BI
9.2
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Dundas BI
9.2
Single Sign-On (SSO)
9 Spokes
Dundas BI
9.0

Mobile Capabilities

9 Spokes
8.0
Dundas BI
8.0
Responsive Design for Web Access
9 Spokes
6.0
Dundas BI
8.5
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Dundas BI
7.6

Report Output and Scheduling

9 Spokes
Dundas BI
7.8
Publish to Web
9 Spokes
Dundas BI
8.4
Publish to PDF
9 Spokes
Dundas BI
7.9
Report Versioning
9 Spokes
Dundas BI
7.5
Report Delivery Scheduling
9 Spokes
Dundas BI
7.2

Application Program Interfaces (APIs) / Embedding

9 Spokes
Dundas BI
7.7
Javascript API
9 Spokes
Dundas BI
9.1
iFrames
9 Spokes
Dundas BI
7.0
Themeable User Interface (UI)
9 Spokes
Dundas BI
7.0

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • Easy to create aestheically pleasing visualizations
  • Easy naviagation for people used to MS look and feel
  • ETL layer allows for advanced development
George Robbins profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • Consider publishing a book, filled with a say 4 week course, from the ground up, no SQL for beginners that can be done on www.w3schools.com, but detailed step by step scenarios, using a readily available database. with all script mechanics and tutorials structured in a self learning style.
  • I am always keen to have more step by step examples, members of the Dundas community should all host a forum similar to sourceforge.com (where there are a number of people using Dundas and helping other users debug their dashes).
  • Explanation of limitations, understanding what is possible and what isn't.
  • it would be nice to have better debugging for the scripts.
  • Better menu control in the BI 2.5 interface, the old 5.0 GUI was slightly better for development purposes, but 2.5 is faster and more ductile, so its a 2 way knife edge on this one.
  • FAQ's page, more detail, loads of queries, examples, support.
No photo available

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
Dundas BI9.1
Based on 6 answers
They are prepared to listen and even do remote sessions are times that may not suit them - they do follow up and try provide solutions to things that are complex and could be consider "beyond support".
Gavin Steinberg profile photo

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
I selected Dundas BI to be our preferred partner since we saw that it the most flexible tool that allows our customers to design their dashboards in they way that they are not restricted in their development process.
Mohammad Khalili profile photo

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
Dundas BI8.2
Based on 43 answers
Particularly like the ability to comment, annotate and make those public or secure.
Dan Hooper profile photo

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
Dundas BI8.5
Based on 44 answers
It's as complete as would be expected, however, no solution can replace the need for proper data ETL and staging for secure and self-service access.
Dan Hooper profile photo

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Dundas BI

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details