What users are saying about
11 Ratings
6 Ratings
11 Ratings
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Score 6.8 out of 101
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

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Likelihood to Recommend

Abacus

Abacus has been great for our small startup of 37 employees, it has grown with our team since we were very small. Since we have not experienced it as a bigger company, I am not sure what the scalability would be like. If you're looking for a site with a cleaner look that is easy to use, Abacus is it. I haven't had to reach out to customer service yet because I haven't had any issues. If that isn't proof positive of how easy it is to use, I don't know what is!
Jennifer Paxton profile photo

ClickTime

Well suited for basic time tracking in a way that doesn't take a lot of staff time daily but stays useful for general reporting later. Not ideal if you need to track specific projects or inform future hours estimations. Great for non-profits that need to track hours by both general campaigns and type of allocation (mission, fundraising or administrative).
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Pros

  • It is very easy for employees to upload their expense receipts to abacus.
  • Abacus has an easy UI.
  • We haven't had any issues with their customer service team not responding when asked.
Jennifer Paxton profile photo
  • Easy to use once you get the hang of it.
  • Many useful features in one place.
  • Many options available when needing to drill-down in detail or analyze time categories.
No photo available

Cons

  • When you upload a receipt to abacus it would be great to port in the information from the receipt to the text fields.
  • It would be good to have a more automated way for Abacus to integrate in with other payroll systems.
  • It would be nice to have more levels of permissions, e.g. manager level, administer level and employee level.
Jennifer Paxton profile photo
  • A bit of a learning curve - you get the hang of it but the initial interface is not super intuitive.
  • Reporting is tricky and inconsistent - I have a lot of trial and error when looking for specific information.
  • Not a lot of room for explaining categories in the interface - you have to already know what you are looking at.
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Alternatives Considered

I used expensify in my last role, however it was at a bigger company so I was not involved in the process besides being a user. Abacus seems easier to use from a user perspective. It would be great to have a better integration with our payroll system, but it seems like with all softwares, you can't have it all
Jennifer Paxton profile photo
ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.
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Return on Investment

  • It does seem like they are still working out some kinks in the web and mobile apps – a few times the app has crashed. But they're also very fast to push updates.
  • The benefits are simple. No one likes taking time out of their day to do expense reporting. Abacus speeds that process up considerably. The interface is clean, and I'm able to see what expenses are pending vs. expenses that are already cleared.
  • The benefit from a user standpoint is that it adds an element of organization to a process that is typically disorganized. It has saved us numerous hours.
Jennifer Paxton profile photo
  • Better tracking and accountability with minimal daily time investment.
  • Less time spent on administrative data entering by payroll team than previous manual methods.
  • Good interface for managers to track their team's time efficiently.
No photo available

Screenshots

Pricing Details

Abacus

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Abacus Editions & Modules
Abacus
Edition
Abacus
$51
1. Per User per Month
Additional Pricing Details

ClickTime

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
ClickTime Editions & Modules
ClickTime
Additional Pricing Details