Emburse Abacus vs. Journyx

Emburse Abacus is well suited for mid-market organizations that are open to - or embrace - the concept of real-time processing of expense transactions. Emburse Abacus takes a radically different approach from other platforms that rely on modeling paper-based monthly (or periodic) expense reports containing multiple expenses submitted simultaneously. Emburse Abacus allows each transaction to be very rapidly processed individually so that approving managers and accounting professionals are able to perform review tasks and identify potential problems throughout the entire month, relieving the massive monthly influx of large numbers of expense reports simultaneously.

Incentivized

Users cannot update their own time sheet if mistakes are made or things change after submitting. The time sheet must be rejected by the reviewer before the user can update the time sheet. It would be much better for the user to be able to update the time sheet and resubmit, barring approval, instead of the upfront action of the reviewer rejecting the time sheet.

Incentivized

• User-Friendly Interface: Reviews from our employees (ages ranging from 20s-70s) are all positive in regards to the ease of submitting an expense and getting reimbursement on Abacus
• Timely Reimbursement: After final approval, money hits user accounts within 2 days
• Approval routing: ability to set up multi-tier complex approval routes
• Syncs with Sage Intacct: pushes entries on a day to day basis in to Intacct and it hits our GL accordingly
• Abacus is competitively priced compared to the competition
• Abacus utilizes "by expense" management. Getting rid of expense reports and batch reports (they do have an option where you can batch if need be)

Incentivized

• The strengths are real time data capture for our projects.
• Helps our department with our clinical trials for the budgeting process (we capture time per task).
• Allows our department to justify additional hires.

Incentivized

• When you upload a receipt to abacus it would be great to port in the information from the receipt to the text fields.
• It would be good to have a more automated way for Abacus to integrate in with other payroll systems.
• It would be nice to have more levels of permissions, e.g. manager level, administer level and employee level.

Incentivized

• Leave management ability can be improved to offer more functions and reporting.
• Administration function of adding new clients can be difficult and time consuming.
• Maybe at times too much customization. It is difficult to administrate all the activities and tasks if we have future changes.

Incentivized

All depending on cost for renewal. This is very expensive as a reporting tool, as we do not recover the cost through billing

Incentivized

Back end, administration or set up on the software.

Incentivized

Yes, it's there when I need it.

Incentivized

Can be slow at times.

Incentivized

I have never had to contact Abacus support and have not heard stories from any of my colleagues having to do so either. Our accounting department stresses the ease of Abacus and has not voiced any concerns with the software or the product support team or the product support process.

Incentivized

Good training overall, some areas we do use.

Incentivized

It takes a lot of planning and it's time consuming.

Incentivized

I chose Abacus because of its ease of use and flexible billing. The billing is based on the number of submissions rather than users in the system. Because we reimburse committee members, we have a lot of users in the system, but the activity can vary widely from month to month.

Incentivized

Journyx is easy to use - intuitive with customizable drop down menus and with multiple report options, useful for a variety of purposes.

Incentivized

Server issues at first.

Incentivized

• It is giving reliable services.
• I am happy with its user-friendly services. Since I have issued the virtual and physical cards, I am getting real-time, and end-to-end control over my employee expenses. They can now easily go to visits and this has built their trust too. Further through receipts and expense details, I can easily control the pre-set budgets and easily configure rules to control spending.
• I will also like to praise their customer care team they are very helpful and always ready to assist.

• Allowing for time and reporting to be easy to navigate
• Ease of entering time allows for employees/contractors to enter in their time

Incentivized