What users are saying about

AcademicWorks

9 Ratings

DonorPerfect

Top Rated
85 Ratings

AcademicWorks

9 Ratings
Score 8.9 out of 101

DonorPerfect

Top Rated
85 Ratings
Score 7.8 out of 101

Add comparison

Likelihood to Recommend

AcademicWorks

[It's] Well suited for scholarship programs of any size. AW works one-on-one with the customer and helps address needs and workarounds to get the information needed.
Shelley Cotten profile photo

DonorPerfect

DonorPerfect is a great program for the cost associated.
Brooke Seigle profile photo

Pros

  • Customer service
  • Sorting of student applications per scholarship opportunity
  • The cycle review in order to set up the next application cycle was always great!
Tamika Davis profile photo
  • Maintain contact information, gift and pledge history, and event management.
  • Very easy to use and navigate.
  • The reports are very useful and easy to customize using filters.
Patrick Farace profile photo

Cons

  • Some users may like a bit more customization
  • If it's not currently a thing, an "if, then" algorithm for the general application would be helpful
  • Easier searching in their client resource portal
Tamika Davis profile photo
  • The only area of which I am aware that DonorPefect has room for improvement is in its handling of data that includes extended ASCII characters necessary for the Spanish language and Hispanic names. When accents (á, é, í, ó, ú), tildes (ñ, Ñ) and special punctuation characters (¡, ¿) are used in the database, there are consequences. Since the majority of the departments in our organization deal exclusively with Hispanics, this becomes an issue.
Donald Larson profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
DonorPerfect10.0
Based on 6 answers
DonorPerfect has proved itself to be very beneficial and any change would not be warranted.
Donald Larson profile photo

Usability

No score
No answers yet
No answers on this topic
DonorPerfect8.8
Based on 7 answers
DonorPerfect is a great product for the money.
Brooke Seigle profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
DonorPerfect9.5
Based on 2 answers
It's always up when we need it. There are some errors that happen and are not reproducible and cannot be resolved. But [they are] very few and none that cause disruption for the organization.
Richard House profile photo

Performance

No score
No answers yet
No answers on this topic
DonorPerfect9.5
Based on 2 answers
DonorPerfect is as reliable as your internet connection. It is a cloud based application and therefore you cannot pinpoint where the bottleneck is should you have one. But for the most part the app runs quickly.
Richard House profile photo

Support

No score
No answers yet
No answers on this topic
DonorPerfect9.5
Based on 4 answers
Every issue is seen thru to the end.
Brooke Seigle profile photo

In-Person Training

No score
No answers yet
No answers on this topic
DonorPerfect7.5
Based on 2 answers
I was able to utilize the support team to train me in areas where I could not figure out how to use the application.
Richard House profile photo

Online Training

No score
No answers yet
No answers on this topic
DonorPerfect10.0
Based on 1 answer
Very thoughtful, thorough and informative.
Richard House profile photo

Implementation

No score
No answers yet
No answers on this topic
DonorPerfect8.5
Based on 4 answers
Seamless from start to finish since I have been using the software.
Brooke Seigle profile photo

Alternatives Considered

We used Award Spring and Smarter Select in the past.
Rosisella Blakney profile photo
DonorPerfect was discovered by another individual in the organization.
Jim Sampson profile photo

Scalability

No score
No answers yet
No answers on this topic
DonorPerfect7.8
Based on 2 answers
[There have been] only two outages since we have started using it and they were extremely information proactive. This should scale easily based on your internet connection.
Richard House profile photo

Return on Investment

  • Increase in new scholarship fund holders
  • Streamlined qualification of applications
  • Faster processing of awards
Tamika Davis profile photo
  • Increased employee efficiency
  • Better customer service. If a customer calls about a donation they "thought" they made last year and they want a receipt its very easy for me to pull up their name and give them all the info, down to the exact check number.
Jan Niec profile photo

Pricing Details

AcademicWorks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

DonorPerfect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details