What users are saying about
22 Ratings
9 Ratings
22 Ratings
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Score 8.3 out of 100
9 Ratings
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Score 9 out of 100

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Charles Fashana, MBA | TrustRadius Reviewer

EPM Live

I think EPM Live might be the right solution for a much smaller company, who does mainly business to business material sales. As a software company with a ramped subscription model and heavy use of Salesforce, it was not well suited to our business.
Hilary Mohs | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Accelo
EPM Live
4.6
Task Management
Accelo
EPM Live
7.0
Resource Management
Accelo
EPM Live
7.0
Gantt Charts
Accelo
EPM Live
7.0
Scheduling
Accelo
EPM Live
5.0
Workflow Automation
Accelo
EPM Live
2.0
Team Collaboration
Accelo
EPM Live
5.0
Document Management
Accelo
EPM Live
1.0
Email integration
Accelo
EPM Live
1.0
Timesheet Tracking
Accelo
EPM Live
6.0

Professional Services Automation

Accelo
EPM Live
3.0
Project & financial reporting
Accelo
EPM Live
3.0

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Anonymous | TrustRadius Reviewer

EPM Live

  • Fantastic project management features
  • Cost and Resource management features more than paid for the software
  • Social Collaboration tools improve communication between departments
Anonymous | TrustRadius Reviewer

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman | TrustRadius Reviewer

EPM Live

  • This is a solid product. I do not have any suggested changes based on our experience. Cannot understand why there are any negative reviews here. The reviewer(s) must not have given the product a fair chance.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan | TrustRadius Reviewer

EPM Live

EPM Live 7.0
Based on 6 answers
The product is just not fitting our needs so we are looking at other alternatives. The system has gone down 3 times in the last 6 months and was down for at least half a day, timesheets have duplicate tasks, and it takes too long to save and submit. When trying to process updates it randomly changes our dates so we have to go back and fix them, sometimes tasks are lost and the system is just very confusing and hard to manipulate
Anonymous | TrustRadius Reviewer

Support Rating

Accelo

Accelo 7.7
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Charles Fashana, MBA | TrustRadius Reviewer

EPM Live

EPM Live 8.3
Based on 2 answers
We get support when needed.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Accelo

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Chris Osterhout | TrustRadius Reviewer

EPM Live

EPM was easier to use, with better and simpler UI. The product was also a great combination of price and functionality compared to other tools
Anonymous | TrustRadius Reviewer

Return on Investment

Accelo

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
Anonymous | TrustRadius Reviewer

EPM Live

  • We had to pay EPM for a solution that was, for our business, unusable
  • We gained much needed experience in working with third party software vendors
Hilary Mohs | TrustRadius Reviewer

Screenshots

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Accelo Editions & Modules

Edition
Projects (Per Month on Annual Contract)$391
Sales (Per Month on Annual Contract)$391
Retainers (Per Month on Annual Contract)$391
Service (Per Month on Annual Contract)$391
ServOps (Per Month on Annual Contract)$791
  1. per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

EPM Live

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

EPM Live Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison