Accurate Background vs. hireEZ

Very well suited for our company because of their pricing, reliability, speed, detail, and user experience. I don't think there are any scenarios where Accurate wouldn't work for a business

Incentivized

hireEZ is well suited to small to midsize companies in my experience. For companies with minimal budget they will negotiate better terms for a longer contract. You also control the number of seats you pay for and the type. It is basically a la carte pricing.

• Customer service
• Accuracy

Incentivized

• Talent sourcing aggregate (known by Hiretual as AI Sourcing).
• Custom insights based on search criteria.
• Contact information & social link retrieval.
• Applicant Tracking System Integration -- At OnPoint we use Lever as our ATS. Hiretual allows us to export candidate data directly into our ATS and associate said candidates to a specific requisition, & in a specific stage.

• The screening process on the US side took 4+ months to be implemented even though there was no specific request or difficulty on our side: we have a very basic need that Accurate Background is supposed to be implementing easily.
• Twice in the past Accurate Background's reports have shown blank records ... for people with a criminal history.
• I receive on a regular basis from Accurate services emails asking for more information. But sometimes this email is not for me but for the candidate. And you never know what complementary information is required. You just receive an email stating "we need more information". You have to chase them to know what they need.
• I have recently received a message stating that a search is complete. When you open the record, you realize the search has been abandoned. There is a sentence at the end of it stating that you have received an email from their services.... when you have received nothing.
• All the above shows that there is minimum interaction with real people from their services, that their automatic messages are not complete nor accurate, and that their search results just cannot be trusted.

• I have come across many duplicate profiles that could cause me to contact the same person twice in a short period.
• Doesn’t have an “undo” button for if I accidentally mark a candidate as “not a good fit”
• Their “variables” used in creating email templates don’t function optimally. If you use “candidate last name”, and the person has a title, it will use the title instead of name. For example… I sent an email to a doctor and it sent as “Dr. MD”. Not ideal.

Incentivized

The benefits of a larger universe of candidates and automating recognition of talent we cannot hire, hireEZ has been a big time saver just as a sourcing tool

The few times that I haven't been able to quickly figure out how to do something, I have emailed my support person and have gotten a response within a couple of hours. The system is very intuitive and if you have ever run online searches using Boolean techniques, Hiretual is very easy to understand (but you don't need to know Boolean to be successful with the tool).

Incentivized

The support team is proactive with information, sharing changes or new features, conducting training, etc. It is not a pull scenario, as with other vendors, where I have to ask for what is going on. Instead, the hireEZ team is reaching out to us to follow up, provide information, etc. I love their proactiveness and desire for us to use the tool to its full potential!

Accurate is much better. The most thorough background check company I have ever used.

Incentivized

Entelo is probably the closest competitor that stacks up against Hiretual head to head in my opinion, but the differentiator for us has been the relationship and the flexibility that the vendor provides us on top of the fact that the product itself continues to perform incredibly well as it continues to evolve along with my organization's needs. To have a seat at the table to offer up opinions or advice on how to improve the product over time is invaluable. Additionally, the AI-powered version of Hiretual is much more powerful than Entelo's product.

Incentivized

• Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
• We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.

Incentivized

• It's made me a better recruiter, and frankly, I used to not love sourcing, now it seems fascinating to me! This tool provides so much data, you can play with the criteria until you land on a profile that you want to look for. When done with a specific search line, you can move on to add other elements, skills, nice to haves, diversity aspects. It's truly an exciting tool in our arsenal as recruiters to present solid candidates but also a better hiring manager experience. The data it provides is great.