What users are saying about

Accurate Background

2 Ratings
Score 9.8 out of 101

SmartSearch

30 Ratings
Score 5.7 out of 101

Add comparison

Likelihood to Recommend

Accurate Background

The experience has been great! I was so happy to hear that my current company is also using Accurate. I know the information will come quickly and will meet the high expectations we set.
No photo available

SmartSearch

I think the hand off between a CRM and ATS is great. One system - one database. That is a feature we really needed.
Michelle Stark profile photo

Feature Rating Comparison

Recruiting / ATS

Accurate Background
6.2
SmartSearch
9.9
Job Requisition Management
Accurate Background
6.0
SmartSearch
10.0
Company Website Posting
Accurate Background
5.0
SmartSearch
10.0
Publish to Social Media
Accurate Background
7.0
SmartSearch
8.1
Customized Application Form
Accurate Background
7.0
SmartSearch
10.0
Candidate Search
Accurate Background
5.0
SmartSearch
10.0
Email Templates
Accurate Background
3.0
SmartSearch
10.0
User Permissions
Accurate Background
8.0
SmartSearch
10.0
Notifications and Alerts
Accurate Background
9.0
SmartSearch
10.0
Reporting
Accurate Background
6.0
SmartSearch
10.0
Job Search Site Posting
Accurate Background
SmartSearch
10.0
Resume Management
Accurate Background
SmartSearch
10.0
Duplicate Candidate Prevention
Accurate Background
SmartSearch
10.0
Applicant Tracking
Accurate Background
SmartSearch
10.0
Collaboration
Accurate Background
SmartSearch
9.9
Task Creation and Delegation
Accurate Background
SmartSearch
10.0

Pros

  • AMAZING CUSTOMER SERVICE OPTIONS! You can call, email, and/or chat.
  • The dashboard is very straightforward and allows for easy organization.
  • The report is super easy to read but even if you are unfamiliar there's a tour button that walks you through each section of the report to help you understand the layout.
No photo available
  • There are pluses and minuses with all software.
  • It started off as a small company and has expanded over the years.
No photo available

Cons

  • There is no direct way to reach the verifications team and having customer service as a middleman sometimes adds a delay.
No photo available
  • Not very intuitive - some features are hard to use and learn
  • Running reports - reports give incomplete data
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
SmartSearch9.0
Based on 17 answers
It is what the company is used to using and would be difficult to replace, but it is probably not the best option out there for an applicant tracking system.
No photo available

Usability

No score
No answers yet
No answers on this topic
SmartSearch9.6
Based on 4 answers
It is very easy to use from an end-user perspective, but cumbersome to set up without an IT skill set.
Gregory Talkington, CAPM profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
SmartSearch10.0
Based on 2 answers
My license for SmartSearch goes back to 2004. It has always been available for me - don't remember a single time it was not available in all of those years.
Bill Humbert profile photo

Support

No score
No answers yet
No answers on this topic
SmartSearch9.9
Based on 2 answers
I believe that SmartSearch ATS deserves an 11 out of 10. In my experience (and I am technically competent for an English degree and published author), the overall support team at SmartSearch ATS deserves their recognition as a top support team. Even when I manage to find new and exciting technical challenges, the SmartSearch ATS team solves my problems. Their support is truly appreciated.
Bill Humbert profile photo

Implementation

No score
No answers yet
No answers on this topic
SmartSearch9.9
Based on 2 answers
Follow the suggestions of the SmartSearch ATS staff during the implementation. Let them know where your pain points are in your current system. Provide SmartSearch ATS with your support during implementation so they may be effective supporting your business through the implementation. Then it is important to ask questions if you have any. Accept training. Use the system. The SmartSearch ATS staff are experts.
Bill Humbert profile photo

Alternatives Considered

Accurate actually makes an attempt to get things verified. They do not just call 10x in one day and then close it
No photo available
I have not used other or similar products.
Brent McClintock profile photo

Return on Investment

  • Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
  • We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
No photo available
  • SmartSearch is great for running reports (time to fill, job report, hires by source, any many more)
  • Manages your open jobs and helps to set priorities based on open/funded, proposal efforts, or best athlete type positions
  • Tracks and manages your contacts and departments and jobs associated with each
David Clement profile photo

Pricing Details

Accurate Background

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SmartSearch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details