Acoustic Tealeaf vs. Amazon Rekognition

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acoustic Tealeaf
Score 3.0 out of 10
N/A
Acoustic Tealeaf (formerly Acoustic Experience Analytics and before that IBM Tealeaf; Acoustic has restored the former branding), is an AI powered application providing site visitor session recording and replay, anomaly detection, and struggle analytics.N/A
Amazon Rekognition
Score 9.0 out of 10
N/A
Amazon offers Rekognition, an image and video visual analytics tool that is trained on locating and identifying labeled or tag-related objects, events, people, and also inappropriate content in images and video so that images and video can more safely and reliably be integrated and positioned in web applications or presentations after it conducts its analysis.
$0
Per Image
Pricing
Acoustic TealeafAmazon Rekognition
Editions & Modules
No answers on this topic
Over 100 Million Images Processed
$0.0004
Per Image
Next 90 Million Images Processed
$0.0006
Per Image
Next 9 Million Images Processed
$0.0008
Per Image
First 1 Million Images Processed
$0.001
Per Image
Offerings
Pricing Offerings
Acoustic TealeafAmazon Rekognition
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acoustic TealeafAmazon Rekognition
Top Pros
Top Cons
User Ratings
Acoustic TealeafAmazon Rekognition
Likelihood to Recommend
8.0
(4 ratings)
9.5
(2 ratings)
Likelihood to Renew
7.8
(4 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
9.5
(2 ratings)
Support Rating
-
(0 ratings)
9.5
(4 ratings)
User Testimonials
Acoustic TealeafAmazon Rekognition
Likelihood to Recommend
Acoustic
Take a formal training class before diving in. It will benefit you greatly. I would suggest starting with an intermediate class if they have even a small understanding of the product beforehand.
Read full review
Amazon AWS
Amazon Rekognition is well suited for all image and videos analysis. Also, deep learning projects for image and video can easily be done using this. It is very easy to use so a beginner can also use it.
Read full review
Pros
Acoustic
  • Tealeaf is exceptionally useful for troubleshooting technical issues and investigating conversion problems. It gives you the ability to look at individual sessions, so that you can see exactly what steps the customer has taken to cause the problem. This way you can recreate errors, or determine if the layout of the site is confusing the customer and preventing sales.
  • Tealeaf allows you to create alerts to track specific problems. For example you can set an alert if the error handler on the site fires more than 5 times in 15 minutes, or if the completion rate of a specific process drops below a certain percentile. This lets your production support group get a jump on problems and gives them a chance to start working on a solution before the business users or the site help desk have reported the issue.
  • Tealeaf allows you to create reports and dashboards to track activities on your site. You can set these up to monitor sales, sign-ups, errors, traffic load, just about anything. You can arrange to have these reports sent by e-mail, so business users can be kept up to date on the status of the web site.
  • There are scorecards in Tealeaf that allow you to create reports to track a series of events. This let you see where people are falling out of a process so you can determine where customers are struggling and improve the customer experience.
  • It's possible to shadow-browse a customer's web session, allowing a help desk analyst to provide better customer service by seeing what the customer is seeing and following along with their session.
Read full review
Amazon AWS
  • Image tagging is very good.
  • Object detection is precise.
  • Video tagging has become very easy using Rekognition.
Read full review
Cons
Acoustic
  • Loading sessions can take time or doesn't work smoothly.
  • Visual pages are missing in some sessions which can make it difficult to understand a certain user pain point.
  • Segmentation for complex user-facing websites could require initial coding.
Read full review
Amazon AWS
  • The cost is bit more for small scale companies.
  • For text processing, OCR is not available in amazon rekognition.
  • Only facial search is available in image search.
Read full review
Likelihood to Renew
Acoustic
Tealeaf is a highly demanding tool that can report just about any KPI one can think of. The reward can be great if one is willing to put the time and effort into building a comprehensive and organized event structure.
Read full review
Amazon AWS
No answers on this topic
Usability
Acoustic
No answers on this topic
Amazon AWS
Very much suitable for many applications where the image processing features are secondary and independent of any domain. This makes it a general solution and the recognition features are returned in a JSON object in response to the API called made which is a very simple process.
Read full review
Support Rating
Acoustic
No answers on this topic
Amazon AWS
Support of Amazon is great. So far we are having a great experience using it.
Read full review
Alternatives Considered
Acoustic
No answers on this topic
Amazon AWS
It's easy to implement and its documentation is great compared to CNTK.
Read full review
Return on Investment
Acoustic
  • Provides context to developers - As with pretty much any programmer, they need context of user activity leading up to a problem in order for them to debug code. TeaLeaf does a great job of doing that. We can identify a problem in the code, search for a TeaLeaf (and Java application session) that has the problem in it and show the developers what the user was doing when the problem happened. This greatly speeds up the time to resolution.
Read full review
Amazon AWS
  • The best thing it made our work fast.
  • It reduces the chance of failure of a project which is based on image or video processing.
  • We can assign anyone in our team to work on this as it very easy to use.
Read full review