What users are saying about
6 Ratings
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Score 8 out of 100
4 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Acoustic Tealeaf

Take a formal training class before diving in. It will benefit you greatly. I would suggest starting with an intermediate class if they have even a small understanding of the product beforehand.
Nick Wade | TrustRadius Reviewer

Amazon Rekognition

Amazon Rekognition is well suited for all image and videos analysis. Also, deep learning projects for image and video can easily be done using this. It is very easy to use so a beginner can also use it.
Purva Bhatt | TrustRadius Reviewer

Pros

Acoustic Tealeaf

  • Tealeaf is exceptionally useful for troubleshooting technical issues and investigating conversion problems. It gives you the ability to look at individual sessions, so that you can see exactly what steps the customer has taken to cause the problem. This way you can recreate errors, or determine if the layout of the site is confusing the customer and preventing sales.
  • Tealeaf allows you to create alerts to track specific problems. For example you can set an alert if the error handler on the site fires more than 5 times in 15 minutes, or if the completion rate of a specific process drops below a certain percentile. This lets your production support group get a jump on problems and gives them a chance to start working on a solution before the business users or the site help desk have reported the issue.
  • Tealeaf allows you to create reports and dashboards to track activities on your site. You can set these up to monitor sales, sign-ups, errors, traffic load, just about anything. You can arrange to have these reports sent by e-mail, so business users can be kept up to date on the status of the web site.
  • There are scorecards in Tealeaf that allow you to create reports to track a series of events. This let you see where people are falling out of a process so you can determine where customers are struggling and improve the customer experience.
  • It's possible to shadow-browse a customer's web session, allowing a help desk analyst to provide better customer service by seeing what the customer is seeing and following along with their session.
Sherri Kidner | TrustRadius Reviewer

Amazon Rekognition

  • Image tagging is very good.
  • Object detection is precise.
  • Video tagging has become very easy using Rekognition.
Sam Lance | TrustRadius Reviewer

Cons

Acoustic Tealeaf

  • Loading sessions can take time or doesn't work smoothly.
  • Visual pages are missing in some sessions which can make it difficult to understand a certain user pain point.
  • Segmentation for complex user-facing websites could require initial coding.
Anonymous | TrustRadius Reviewer

Amazon Rekognition

  • The cost is bit more for small scale companies.
  • For text processing, OCR is not available in amazon rekognition.
  • Only facial search is available in image search.
Purva Bhatt | TrustRadius Reviewer

Likelihood to Renew

Acoustic Tealeaf

Acoustic Tealeaf 7.8
Based on 4 answers
Tealeaf is a highly demanding tool that can report just about any KPI one can think of. The reward can be great if one is willing to put the time and effort into building a comprehensive and organized event structure.
Anonymous | TrustRadius Reviewer

Amazon Rekognition

No score
No answers yet
No answers on this topic

Usability

Acoustic Tealeaf

No score
No answers yet
No answers on this topic

Amazon Rekognition

Amazon Rekognition 9.5
Based on 2 answers
Very much suitable for many applications where the image processing features are secondary and independent of any domain. This makes it a general solution and the recognition features are returned in a JSON object in response to the API called made which is a very simple process.
Sam Lance | TrustRadius Reviewer

Support Rating

Acoustic Tealeaf

No score
No answers yet
No answers on this topic

Amazon Rekognition

Amazon Rekognition 9.5
Based on 2 answers
Support of Amazon is great. So far we are having a great experience using it.
Purva Bhatt | TrustRadius Reviewer

Alternatives Considered

Acoustic Tealeaf

No answers on this topic

Amazon Rekognition

It's easy to implement and its documentation is great compared to CNTK.
Sam Lance | TrustRadius Reviewer

Return on Investment

Acoustic Tealeaf

  • Provides context to developers - As with pretty much any programmer, they need context of user activity leading up to a problem in order for them to debug code. TeaLeaf does a great job of doing that. We can identify a problem in the code, search for a TeaLeaf (and Java application session) that has the problem in it and show the developers what the user was doing when the problem happened. This greatly speeds up the time to resolution.
Nick Wade | TrustRadius Reviewer

Amazon Rekognition

  • The best thing it made our work fast.
  • It reduces the chance of failure of a project which is based on image or video processing.
  • We can assign anyone in our team to work on this as it very easy to use.
Purva Bhatt | TrustRadius Reviewer

Pricing Details

Acoustic Tealeaf

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acoustic Tealeaf Editions & Modules

Additional Pricing Details

Amazon Rekognition

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Rekognition Editions & Modules

Edition
First 1 Million Images Processed$0.0011
Next 9 Million Images Processed$0.00081
Next 90 Million Images Processed$0.00061
Over 100 Million Images Processed$0.00041
  1. Per Image
Additional Pricing Details

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