Acquia Digital Experience Platform vs. OpenText TeamSite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acquia Digital Experience Platform
Score 8.0 out of 10
N/A
The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data platform, it allows organizations to understand who their customers are and deliver personalized experiences. Acquia's DXP offers variety of other tools including digital asset management,…N/A
OpenText TeamSite
Score 6.0 out of 10
N/A
OpenText TeamSite accelerates and simplifies the end-to-end digital content and campaign lifecycle, from content creation and rich media management to omnichannel publication, optimization, automation, commerce, and community. According to the vendor, with TeamSite, users can: Capture diverse digital audiences with amazing brand experiences – Give customers and prospects consistent, high-quality brand experiences across devices and channels, and foster closer…N/A
Pricing
Acquia Digital Experience PlatformOpenText TeamSite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acquia Digital Experience PlatformOpenText TeamSite
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acquia Digital Experience PlatformOpenText TeamSite
Top Pros
Top Cons
Features
Acquia Digital Experience PlatformOpenText TeamSite
Security
Comparison of Security features of Product A and Product B
Acquia Digital Experience Platform
8.3
45 Ratings
7% above category average
OpenText TeamSite
8.7
7 Ratings
8% above category average
Role-based user permissions8.345 Ratings8.77 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Acquia Digital Experience Platform
7.6
37 Ratings
1% below category average
OpenText TeamSite
8.0
7 Ratings
4% above category average
API7.535 Ratings8.86 Ratings
Internationalization / multi-language7.628 Ratings7.26 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Acquia Digital Experience Platform
7.6
39 Ratings
3% above category average
OpenText TeamSite
8.0
7 Ratings
4% above category average
WYSIWYG editor7.727 Ratings7.87 Ratings
Code quality / cleanliness7.330 Ratings7.86 Ratings
Admin section7.838 Ratings8.27 Ratings
Page templates7.726 Ratings7.56 Ratings
Library of website themes7.123 Ratings8.46 Ratings
Mobile optimization / responsive design7.724 Ratings8.37 Ratings
Publishing workflow8.130 Ratings8.17 Ratings
Form generator7.721 Ratings8.16 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Acquia Digital Experience Platform
7.8
31 Ratings
14% above category average
OpenText TeamSite
7.8
7 Ratings
6% above category average
Content taxonomy8.125 Ratings7.97 Ratings
SEO support7.725 Ratings00 Ratings
Bulk management7.527 Ratings8.17 Ratings
Availability / breadth of extensions7.828 Ratings7.57 Ratings
Community / comment management8.022 Ratings00 Ratings
Best Alternatives
Acquia Digital Experience PlatformOpenText TeamSite
Small Businesses
WordPress VIP
WordPress VIP
Score 8.8 out of 10
ManageWP
ManageWP
Score 9.8 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.1 out of 10
Image Relay
Image Relay
Score 9.5 out of 10
Enterprises
Tridion
Tridion
Score 9.1 out of 10
Tridion
Tridion
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acquia Digital Experience PlatformOpenText TeamSite
Likelihood to Recommend
8.1
(89 ratings)
7.5
(8 ratings)
Likelihood to Renew
6.9
(11 ratings)
3.6
(1 ratings)
Usability
8.0
(2 ratings)
7.3
(1 ratings)
Support Rating
8.7
(5 ratings)
6.4
(1 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
7.5
(70 ratings)
-
(0 ratings)
User Testimonials
Acquia Digital Experience PlatformOpenText TeamSite
Likelihood to Recommend
Acquia
Acquia DXP is well suited in projects that the website, or websites, are key to the business revenue. The DXP platform helps business to know their customer and create tailor made campaigns leading to a better user retention, conversion rate and more. On websites that don't have this purpose, the Acquia Cloud Platform hosting plans are a better fit.
Read full review
OpenText
OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.
Read full review
Pros
Acquia
  • Acquia keeps the site up and available. I don't think we've had a second of downtime caused by Acquia.
  • Their administration UI makes it pretty easy to manage the websites at a high level. Check stats, change key configuration values, backup code and databases, manage SSL, create support tickets and manage development teams (users).
  • Their support team can do performance reviews of your website and give you tips for improving performance.
Read full review
OpenText
  • The drag and drop forms feature makes publishing simple and quick.
  • Preview of customer data before sending publications helps us to deliver personalized experiences.
Read full review
Cons
Acquia
  • the support portal can be hit and miss. sometimes there are very helpful people who get back to you in a timely manner, but more often there's a lot of lag time for the ticket to get picked up and in between responses, which can also be less than helpful.
  • it seems like the different departments within acquia (support, management, build teams) don't communicate with each other.
  • because features are so dense and granular, sometimes the workflow or how they are connected can be really complex to access.
Read full review
OpenText
  • I have recommendation for improvements.
  • It is easy to work with all the features.
  • All necessary content management tools are included.
Read full review
Likelihood to Renew
Acquia
We're moving away from Drupal as a platform. Drupal 8 and 9 were simply too overburdened and difficult to maintain compared to other offerings. PHP seems like a dying language so we are currently in the process of migrating all of our Drupal 7 functionality and custom modules to a Python/Django/Wagtail platform. This doesn't mean Acquia isn't a great service, they are professional and top-knotch, but the only way we'd say with them is if I didn't complete the migration.
Read full review
OpenText
No answers on this topic
Usability
Acquia
It's a great user interface. It's always being updated and I've never noticed a bad update that increased the complexity or reduced
Read full review
OpenText
Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.
Read full review
Support Rating
Acquia
Every time we have had an issue, Acquia support has responded promptly and worked with us as a team to solve the problem. The Acquia support team is global and we have literally had interactions with all of their support offices, yet the experience has been the same - top notch
Read full review
OpenText
Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.
Read full review
Implementation Rating
Acquia
It was implemented when I got there. I don't know how it was prior.
Read full review
OpenText
No answers on this topic
Alternatives Considered
Acquia
We chose Acquia for a much better UI that gave non-analytical marketers and easy to use tool where they could create their own reports. The campaign side of things also had an easier to use UI as well, that made the targeting of audiences much easier.
Read full review
OpenText
It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training for working with their product.
Read full review
Contract Terms and Pricing Model
Acquia
No answers on this topic
OpenText
The annual contract should be clearer in terms of the breakdown of user license types (system admin, admin, regular user, etc).
Read full review
Scalability
Acquia
The customization options available in Site Studio are extensive and user-friendly, which makes it easy for business users to make layout and content changes without requiring the help of developers. For instance, users can modify the website's layout, color scheme, and typography using a drag-and-drop interface. They can also add or remove components, such as images, videos, and forms, with ease. The ability to make these changes without relying on developers means that businesses can make updates to their websites quickly and efficiently. This can be particularly useful for businesses that need to respond rapidly to changing market conditions or customer demands. By using Site Studio, businesses can ensure that their websites remain up-to-date and relevant, which can help to attract and retain customers over time.
Read full review
OpenText
No answers on this topic
Return on Investment
Acquia
  • Acquia has helped us to stabilize and optimize our website performance, lowering page load times and dramatically decreasing the frequency of issues experienced by end-users.
  • Acquia SOLR search provided a much-improved search experience on our website.
  • Acquia's PCI-compliant hosting has helped us to remain compliant and cyber-secure.
  • We are working to implement Acquia Site Studio and Acquia Personalization now and expect those to improve our operation agility and ability to drive more relevant experiences to our various website visitors.
Read full review
OpenText
  • We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing.
  • Quick publication of content across the main digital channels.
  • We run our digital campaigns swiftly.
  • We've maintained our brand consistency for three years.
Read full review
ScreenShots