What users are saying about

Acquire.io vs tawk.to

Acquire.io
2 Ratings
tawk.to
2 Ratings

Acquire.io

2 Ratings
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Score 9 out of 100

Based on 2 reviews and ratings

tawk.to

2 Ratings
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Score 9.3 out of 100

Based on 2 reviews and ratings

Likelihood to Recommend

Acquire.io

Our company uses Acquire's co-browse and chat functionality to assist customers with technical issues with our website, help clarify what to enter into our online loan applications, and provide service through website and mobile chat. It is very effective for these use cases.

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Brad Tharp | TrustRadius Reviewer
Brad Tharp
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tawk.to

If your business needs to set up a quick, reliable and simple web chat service look no further.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Pros

Acquire.io

  • Acquire is easy to implement and integrate with websites.
  • Very responsive to new development requests and support.
  • Acquire is esy to use for both the customer and service agent.

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Brad Tharp | TrustRadius Reviewer
Brad Tharp
View all 1 answers on this topic

tawk.to

No answers on this topic

Cons

Acquire.io

  • The product is stand-alone chat and co-browse, not really omni-channel.
  • Workforce management features, work distribution and control, could use some improvement.

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Brad Tharp | TrustRadius Reviewer
Brad Tharp
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tawk.to

No answers on this topic

Support Rating

Acquire.io

Acquire.io 9.0
Based on 2 answers
They are very responsive to inquiries, and quickly make product changes when asked.

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Brad Tharp | TrustRadius Reviewer
Brad Tharp
View all 2 answers on this topic

tawk.to

No score
No answers yet
No answers on this topic

Alternatives Considered

Acquire.io

We looked at ZenDesk, Genesys, and other products.We selected Acquire because their online demo is pretty amazing, they are easy to integrate/implement, and were very responsive during initial conversations.

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Brad Tharp | TrustRadius Reviewer
Brad Tharp
View all 1 answers on this topic

tawk.to

No answers on this topic

Return on Investment

Acquire.io

  • Acquire gave us chat as a service channel.
  • It gave us insight and details on long-standing, but hard to prove, website concerns.

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Brad Tharp | TrustRadius Reviewer
Brad Tharp
View all 1 answers on this topic

tawk.to

No answers on this topic

Screenshots

tawk.to

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Pricing Details

Acquire.io

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

tawk.to

General

Free Trial
—
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

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