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Top Rated
32 Ratings
20 Ratings
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Score 8 out of 101
Top Rated
32 Ratings
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Score 7.2 out of 101

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Likelihood to Recommend

Acronis Backup Cloud

Acronis is a great solution for organizations with an IT department or consultant. It works great for IT administrators that have multiple data centers so they can have a central backup location. Acronis would not be a great fit for organizations with low bandwidth or slow internet speeds
Michael O'Riley profile photo

Carbonite EVault

A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?"If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
Shea Taylor profile photo

Feature Rating Comparison

Data Center Backup

Acronis Backup Cloud
Carbonite EVault
8.0
Universal recovery
Acronis Backup Cloud
Carbonite EVault
8.3
Live recovery
Acronis Backup Cloud
Carbonite EVault
8.2
Recovery verification
Acronis Backup Cloud
Carbonite EVault
7.9
Business application protection
Acronis Backup Cloud
Carbonite EVault
7.7
Multiple backup destinations
Acronis Backup Cloud
Carbonite EVault
8.5
Incremental backup identification
Acronis Backup Cloud
Carbonite EVault
8.6
Backup to the cloud
Acronis Backup Cloud
Carbonite EVault
8.6
Deduplication and file compression
Acronis Backup Cloud
Carbonite EVault
7.6
Snapshots
Acronis Backup Cloud
Carbonite EVault
7.7
Flexible deployment
Acronis Backup Cloud
Carbonite EVault
7.9
Management dashboard
Acronis Backup Cloud
Carbonite EVault
7.5
Platform support
Acronis Backup Cloud
Carbonite EVault
7.5
Retention options
Acronis Backup Cloud
Carbonite EVault
7.7
Encryption
Acronis Backup Cloud
Carbonite EVault
8.5

Pros

  • Up to date UI, convenient central management interface, web-based console (we use local web console)
  • Good to backup all machines (PC, windows server, Vmware) using a single tool
No photo available
  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
Shea Taylor profile photo

Cons

  • The website is pretty slow and will kick you off sometimes. I know they are working on this. For now, this is the biggest problem we have with Acronis.
  • Their support team isn't great. It can take a while to get an issue resolved, although issues do not happen frequently.
Dan Gospe profile photo
  • There is room for improvement on the notification of policy changes or the inability to support older hardware. We were left with several mission critical servers that no [longer] backed up without notice. The issue was resolved once we contacted support.
  • Another got you is the fact that if you need to do a granular restore for SQL or Exchange you need a special license and a special software installed on the server.
  • I would love to see Carbonite Evault provide a user conference with training. That way the newer users could come up to speed and the current users can become more comfortable modifying or resolving issues on their own.
Timika Hite profile photo

Likelihood to Renew

Acronis Backup Cloud9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe profile photo
Carbonite EVault8.1
Based on 4 answers
The cost of switching cannot be justified. eVault does what it's supposed to do - quickly backup vital data for immediate restoration.
No photo available

Alternatives Considered

Acronis Backup Cloud has more features than eFolder, and is less than 1/3rd of the cost. In terms of restores, it's faster than eFolder if you use the local component. The restoration component is much better than Carbonite's, which has a tendency to drop connection midway through a file download. Acronis lets you restore to original locations, to a new location on the same device, or just as a download through your browser. Acronis Backup Cloud beats everything else we've tried, and it's unbelievable how affordable it is.
Dan Gospe profile photo
Product was in place before I started working here. It works well for us because the cost was low and it supported our applications and operating systems. We will be evaluating backup and recovery within 12 months to see if EVault is still the best product for us.
No photo available

Return on Investment

  • ROI has been huge. The cost is incredibly cheap, and we saved $1500/month by switching.
  • With a heavy impact on profits, we're able to bundle this backup plan into our basic server management plans with no additional cost, which raises the value of our offerings significantly.
Dan Gospe profile photo
  • We only have to support one backup platform - so reduced employee time and software/hardware costs.
  • Overall works well and we don't have to spend a lot of time on it because we have little change with servers.
  • Lack of new product support has held us back on some upgrades.
No photo available

Pricing Details

Acronis Backup Cloud

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Acronis Backup Cloud Editions & Modules
Acronis Backup Cloud
Additional Pricing Details

Carbonite EVault

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Carbonite EVault Editions & Modules
Carbonite EVault
On-premise Edition
Carbonite EVault Onsite Backup
$0
Carbonite EVault Hybrid Backup
$0
SaaS Edition
Carbonite EVault Cloud Backup
$0
Carbonite EVault Hybrid Backup
$0
Additional Pricing Details