Acronis Cyber Cloud for Enterprise (discontinued) vs. Carbonite Endpoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Cyber Cloud for Enterprise (discontinued)
Score 9.0 out of 10
N/A
Acronis Cyber Cloud for Enterprise was a multi-tier platform for data protection services with access to a suite of integrated services like secure backup, files sync and share, ransomware protection, blockchain-based notarization and data verification, and disaster recovery. It is now a legacy product.N/A
Carbonite Endpoint
Score 6.9 out of 10
N/A
Carbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.
$24
per month
Pricing
Acronis Cyber Cloud for Enterprise (discontinued)Carbonite Endpoint
Editions & Modules
No answers on this topic
Basic Computer Backup
$24
per month
Advanced Endpoint Protection
$34
per month
Basic Server Backup
$50
per month
Basic Backup
$55
per month
Advanced Server Protection
$147
per month
Advanced Protection
$199
per month
Offerings
Pricing Offerings
Acronis Cyber Cloud for Enterprise (discontinued)Carbonite Endpoint
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acronis Cyber Cloud for Enterprise (discontinued)Carbonite Endpoint
Top Pros
Top Cons

No answers on this topic

Best Alternatives
Acronis Cyber Cloud for Enterprise (discontinued)Carbonite Endpoint
Small Businesses
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.4 out of 10
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.4 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acronis Cyber Cloud for Enterprise (discontinued)Carbonite Endpoint
Likelihood to Recommend
9.1
(1 ratings)
8.8
(22 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Support Rating
9.1
(1 ratings)
9.7
(6 ratings)
User Testimonials
Acronis Cyber Cloud for Enterprise (discontinued)Carbonite Endpoint
Likelihood to Recommend
Acronis
Acronis Cyber Cloud is well suited in any environment where backup is needed. Whether it is backing up a single workstation, 10 servers, or replicating a Virtual machine to another Virtual Host.
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Carbonite, an OpenText company
Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
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Pros
Acronis
  • Image backup.
  • File folder backup.
  • Virtual machine replication.
  • Workstation backup.
  • Server backup.
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Carbonite, an OpenText company
  • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
  • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
  • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
  • Their phone support is excellent.
  • It's also really easy to maintain your backed up data to reduce redundancy.
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Cons
Acronis
  • We would like to see a Virtual Machine test option to test the ability to boot your backups as seen in some competing backup softwares.
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Carbonite, an OpenText company
  • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
  • I have not had to do a restore at this time so I cannot comment on the restore process.
  • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
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Likelihood to Renew
Acronis
No answers on this topic
Carbonite, an OpenText company
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
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Support Rating
Acronis
Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.
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Carbonite, an OpenText company
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
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Alternatives Considered
Acronis
Acronis is by far much easier to configure and gain access to cloud resources. Acronis is cloud only whereas Veeam requires an on prem server. We tested both and have found that we were unable to accomplish our goals utilizing Veeam.
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Carbonite, an OpenText company
We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
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Return on Investment
Acronis
  • Acronis has made our backup process much smoother.
  • Less tech time needed to configure backups.
  • Less tech time needed to restore backups.
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Carbonite, an OpenText company
  • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
  • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
  • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
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ScreenShots