What users are saying about
3 Ratings

JIRA

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Top Rated
1209 Ratings
3 Ratings
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Score 9.1 out of 101

JIRA

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Top Rated
1209 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Add comparison

Likelihood to Recommend

Actionspace

When you have many projects with different people on them Actionspace is well suited to handle that
No photo available

JIRA

JIRA is a perfect fit for any organization where they have a large "in-flow" of projects, tasks, requests, etc. It helps to visualize who and where the majority of the projects are and how much time is being allotted or can be allotted to a particular task. It is particularly helpful in making sure that each team member is given an equal amount of work (if that is the goal) and seeing where each project stands.
Mitchell Brand profile photo

Feature Rating Comparison

Project Management

Actionspace
6.9
JIRA
Task Management
Actionspace
8.0
JIRA
Resource Management
Actionspace
4.0
JIRA
Gantt Charts
Actionspace
7.0
JIRA
Scheduling
Actionspace
5.0
JIRA
Workflow Automation
Actionspace
6.0
JIRA
Team Collaboration
Actionspace
6.0
JIRA
Support for Agile Methodology
Actionspace
6.0
JIRA
Support for Waterfall Methodology
Actionspace
7.0
JIRA
Document Management
Actionspace
7.0
JIRA
Email integration
Actionspace
7.0
JIRA
Mobile Access
Actionspace
8.0
JIRA
Timesheet Tracking
Actionspace
9.0
JIRA
Change request and Case Management
Actionspace
8.0
JIRA
Budget and Expense Management
Actionspace
8.0
JIRA

Professional Services Automation

Actionspace
8.0
JIRA
Quotes/estimates
Actionspace
8.0
JIRA
Invoicing
Actionspace
8.0
JIRA
Project & financial reporting
Actionspace
8.0
JIRA
Integration with accounting software
Actionspace
8.0
JIRA

Pros

  • User customization for each individual and their responsibilities
  • Great support staff and update capabilities
  • You can see the early stages of the project and see it through in a clean and organized way
No photo available
  • Linking issues to Stash repositories. This is critical for any technology development project. It also allows us to see how much work is being performed on each issue.
  • Highly Flexible. The nature of JIRA is one of flexibility. I have the same program servicing our Technology Development teams, help desk, Systems Administration team, and our project managers. We have several distinct project types and I have been able to make issue-type schemes for each of them to better organize the work needed to be done.
  • Cross-platform integration. While I am not a huge fan of Java applications, it does mean that it can be readily deployed on multiple systems and architectures. Since JIRA is almost exclusively website oriented, there is also no need for deploying client side applications onto workstations. This will ease the burden on Admins operating mixed-system networks.
Andrew Meyer profile photo

Cons

  • Sometimes anyone who has touched a project still receive notification even if they don't need it
  • Having to manually enter information from other areas
No photo available
  • Better formatting options in tickets.
  • Apply UX principles for easier workflow and UI.
  • More options to simplify and cut out unnecessary features that we don't use.
Matt Emge profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
JIRA5.2
Based on 33 answers
I believe JIRA is so highly regarded that we'll be renewing when it's time. I love the tool and know that the ones in charge of purchasing such tools will be inclined to keep us aligned using JIRA.
Skyler Morris profile photo

Usability

No score
No answers yet
No answers on this topic
JIRA7.7
Based on 6 answers
I would give it a 10 but it doesn't read my mind yet
Tracy Walton profile photo

Support

No score
No answers yet
No answers on this topic
JIRA9.0
Based on 2 answers
I used to get immediate support from the Jira helpdesk; also most of my issues are already explained in the user manual which is really helpful.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Implementation

No score
No answers yet
No answers on this topic
JIRA9.0
Based on 1 answer
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Bo Acimovic profile photo

Alternatives Considered

No answers on this topic
The main reason we chose JIRA over Trello was the ability to host on-premise. Security concerns with our data drove that requirement and is why we ultimately settled on JIRA. JIRA also provided us with integrations we needed to integrate with other tools that we use.
Brett Knighton profile photo

Return on Investment

  • ROI
  • tracking
No photo available
  • Increased organization; us not 'forgetting' either agreed upon tasks or general ideas.
  • Can't fully speak to "time win" or "ROI" (quantitively) - there is obviously some time spent writing and organizing tickets, but in our view well worth it to plan those out.
Tobias Walter profile photo

Pricing Details

Actionspace

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

JIRA

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details