ActiveBatch Workload Automation vs. BMC FootPrints

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActiveBatch Workload Automation
Score 8.5 out of 10
N/A
ActiveBatch from Advanced Systems Concepts in New Jersey is IT workload automation software.N/A
BMC FootPrints
Score 6.4 out of 10
N/A
BMC FootPrints is an IT service management (ITSM) solution featuring workload automation.N/A
Pricing
ActiveBatch Workload AutomationBMC FootPrints
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ActiveBatch Workload AutomationBMC FootPrints
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
ActiveBatch Workload AutomationBMC FootPrints
Top Pros
Top Cons
Features
ActiveBatch Workload AutomationBMC FootPrints
Workload Automation
Comparison of Workload Automation features of Product A and Product B
ActiveBatch Workload Automation
9.7
22 Ratings
17% above category average
BMC FootPrints
-
Ratings
Multi-platform scheduling9.620 Ratings00 Ratings
Central monitoring9.722 Ratings00 Ratings
Logging9.721 Ratings00 Ratings
Alerts and notifications9.722 Ratings00 Ratings
Analysis and visualization9.721 Ratings00 Ratings
Application integration9.621 Ratings00 Ratings
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
ActiveBatch Workload Automation
-
Ratings
BMC FootPrints
8.1
9 Ratings
1% below category average
Organize and prioritize service tickets00 Ratings9.09 Ratings
Expert directory00 Ratings7.04 Ratings
Service restoration00 Ratings6.02 Ratings
Self-service tools00 Ratings7.07 Ratings
Subscription-based notifications00 Ratings10.06 Ratings
ITSM collaboration and documentation00 Ratings9.06 Ratings
ITSM reports and dashboards00 Ratings9.07 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
ActiveBatch Workload Automation
-
Ratings
BMC FootPrints
7.9
7 Ratings
4% below category average
Configuration mangement00 Ratings7.77 Ratings
Asset management dashboard00 Ratings8.05 Ratings
Policy and contract enforcement00 Ratings8.04 Ratings
Change management
Comparison of Change management features of Product A and Product B
ActiveBatch Workload Automation
-
Ratings
BMC FootPrints
9.0
4 Ratings
7% above category average
Change requests repository00 Ratings9.03 Ratings
Change calendar00 Ratings9.03 Ratings
Service-level management00 Ratings9.04 Ratings
Best Alternatives
ActiveBatch Workload AutomationBMC FootPrints
Small Businesses

No answers on this topic

Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Medium-sized Companies
Apache Airflow
Apache Airflow
Score 8.5 out of 10
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Enterprises
Redwood RunMyJobs
Redwood RunMyJobs
Score 9.4 out of 10
Ivanti Neurons for ITSM
Ivanti Neurons for ITSM
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ActiveBatch Workload AutomationBMC FootPrints
Likelihood to Recommend
9.6
(23 ratings)
8.4
(18 ratings)
Likelihood to Renew
-
(0 ratings)
8.6
(9 ratings)
Usability
8.4
(2 ratings)
8.0
(2 ratings)
Support Rating
1.0
(1 ratings)
8.0
(4 ratings)
User Testimonials
ActiveBatch Workload AutomationBMC FootPrints
Likelihood to Recommend
Redwood Software
Any large business or organisation that wants to manage their workload effectively and with the least amount of room for error might choose the ActiveBatch Automation tool. Being a consultant I feel that It aids in task automation and has the flexibility to change in response to varying company requirements. It helps to save huge time by doing all the repetitive tasks on daily basis. During the patching activity the schedulers can be stopped. It also help by alerting us if any system/job is down so that SLA can be saved. Overall ActiveBatch Automation stands as a dependable cornerstone for ensuring the seamless operation of our tasks.
Read full review
BMC Software Inc.
BMC Footprints is so well suited to keep the documentation easy to read and find, as same as typification. You can find specific documentation for an audit so fast and export a report using the specific criteria that you need to comply with your boss or audit needs. As I told before, BMC footprints need to be more friendly to the end users because they get lost many times trying to track some ticket or typing documentation.
Read full review
Pros
Redwood Software
  • Businesses can use ActiveBatch to plan tasks based on parameters like frequency, dependencies, and the time of day. By automating typical actions like backups and data transfers, businesses can make sure that crucial operations go off without a hitch.
  • Multiple systems and apps can be used in complicated workflows that ActiveBatch can automate. For instance, it can automate a workflow for processing orders from beginning to end, from the customer order through inventory control and delivery through the processing of invoices and payments.
  • Files can be sent between many platforms and systems safely with ActiveBatch. Transfers to cloud-based storage systems like Amazon S3 and Microsoft Azure are also included in this. SFTP and FTP transfers are also included.
Read full review
BMC Software Inc.
  • Documentation. We try to reduce the amount of paperwork needed for staff to do their job, so by automating certain tasks, we are able to speed up the resolution process for trouble tickets.
  • Reporting. We'll use the reporting tool to get the number of tickets opened, response times and can go into granular reports.
  • Surveys. When tickets are closed, we automatically send out surveys to end users to get valuable feedback on how we did and what we can improve.
Read full review
Cons
Redwood Software
  • On RARE occasions, have seen scheduling properties changed that don't take effect.
  • Simpler to understand/more robust reporting options would be nice to have.
  • Maybe I'm missing something, but why doesn't the Instances view show completion time? Just execution time and duration.
Read full review
BMC Software Inc.
  • Purpose based configuration- It would be beneficial to see a more purposed based, out of the box, configuration option. For example, if you need PCI compliance, more intuitive reporting would make managing compliance much easier.
  • Initial design and implementation- Don't think that your experience as an IT professional will allow you to stand this system up on your own. To properly configure Footprints and set yourself up for success down the road, get Professional Services with this one.
  • Somewhat behind the times- Service Core is making a huge leap forward with the latest version, 12, but Asset Core is far behind. There are quite a few quirks to how the application works and how it is used.
Read full review
Likelihood to Renew
Redwood Software
No answers on this topic
BMC Software Inc.
It has been the business decision to go with them and that is what we will do. Going back, this would have not been the choice, but nothing can be done about it now. We are stuck with this application for years to come. Wish there were other possibilities that could be done.
Read full review
Usability
Redwood Software
We can easily add new plans/jobs in our batch schedules. Also, coordination with reporting and QA jobs is simple to do. Building schedules, restarting jobs, triggering dependencies is easy to understand. The system is very stable and allows us to easily see overall processing times.
Read full review
BMC Software Inc.
It's so simple to use and customize however you want. You can create new workspaces and workflows with ease, set up new users, incoming email rules, customize the layout of the forms, and even change the colors and logos. It's just very easily customizable overall. It's also really straightforward to figure out how to use, you really almost don't have to show somebody how to use it. If you just sit them down in front of it and let them look it over, they could figure it out themselves easily.
Read full review
Support Rating
Redwood Software
My colleague contacted them directly, I only know hearsay on this but it was not good.
Read full review
BMC Software Inc.
I've had no issues with the support for FootPrints. We haven't really had to use them all that much over the years, but when needed they have always been prompt and knowledgeable at dealing with any issue. I've worked with a lot of different support teams over the years, and they have been one of my favorites to work with.
Read full review
Alternatives Considered
Redwood Software
The workload automation solution is based on the specific needs of an organization, as well as the features, capabilities, and costs of various solutions. A thorough evaluation process and consideration of these factors can help ensure the selection of a solution that aligns with overall business objectives and meets the specific needs of the organization.
Read full review
BMC Software Inc.
I was not involved in the selection process but in my opinion either SQL or Access databases would have worked just as well without the same amount of cost. These two systems would have been much easier to manage and would have tracked the same information in a less convoluted process and expense.
Read full review
Return on Investment
Redwood Software
  • I have not run numbers to determine hard impact, but a quick estimate is that at least one job is running for a average of about 6 hours per day - that 6 hours, if done by hand, would equate to about 30 - 40 hours per day (and in some cases, could not be duplicated manually, as the job repeats faster than a person could accomplish one cycle.)
Read full review
BMC Software Inc.
  • It helps us with keeping projects on track, which saves time
  • When someone wants to know about a project, they are able to without calling around
  • I have had a difficult time searching specifics, as how many tickets closed by me in 2021
Read full review
ScreenShots