Likelihood to Recommend When choosing a marketing automation system, it is important to think of what exactly you want it to do. I think no matter what you are hoping to get out of a marketing automation platform, you can achieve it with ActiveDEMAND. It can be used for simple/basic marketing email sending and campaign execution or it can be used to develop a microsite, create sales and marketing kiosks, run multi-step campaigns, host protected assets or whatever you want to do with it. You can easily choose (or ignore) the modules and features to be as creative as you choose to be.
Read full review monday marketer is a great tool for managing everything from the idea stage, to the production of content, to organizing goals and campaigns, all the way to collaborating and sharing with stakeholders and leadership. We used to work on multiple tabs in a worksheet, and monday.com changed the game. We're more organized than ever, and we can easily share what works/what doesn't with other team members around the globe!
Read full review Pros Customer Service - this company EXCELS at customer service, always answering our questions and being helpful. Innovative Ideas - they stay on top of the trends in marketing, offer ways for us to incorporate these items into our efforts. Friendly staff - the staff at ActiveDEMAND are great to work with and are responsive to our needs. Read full review One can easily create a Project work breakdown structure that helps us to understand the current status of the project. Easily assigning users, customization is par excellence, and different types of data attachments are the coolest feature. Automation, forms, and customized notifications are wonderful features that make our work easy. Read full review Cons Reporting - Though the reporting is extensive and very very good... I sometimes miss a simplified view of email opens/clicks/link clicks etc. Don't get me wrong, you can get to this data in ActiveDEMAND relatively easily, the default views through the campaign dashboard are just quite detailed (which some people would probably prefer) and I just don't think that we need that level of reporting on first glance. That being said, I do love the option to drill down and uncover the complex detailed data when i do want it (ActiveDEMAND is very good at this). One element of reporting that I would also like would be an event registrant report showing all registered people (this part exists) and their responses on the registration form they completed to register for the event. (These things would be dietary restrictions, industry, customized responses to other event related questions). I also wish the reports autorefreshed more frequently. ICS Files - Right now there are work arounds for loading an ICS file (Calendar meeting invite file) that can be accessed in campaign assets. I just wish this was more native to the tool. Archive Filing - Now, first of all, it is so amazing that ActiveDEMAND even has an archiving feature... I LOVE this. One small downside, however, is that the archiving cannot be organized using a folder structure or anything. I would like to be able to group my live events together, then group my webinars together etc. Read full review Importing Excel docs can sometimes be a struggle Notifications are not consolidated. So if a teammate makes a new board and assigns me to a bunch of items, I get an individual notification of every single one I like sub-items, but they aren’t always necessary so making them unremovable isn’t great Read full review Usability It is an easy platform to learn for new members joining the team. The useability of monday.com makes it easier to onboard stakeholders and team members, to make project management easier for everyone. Automation also makes common tasks easier by eliminating the need to focus on doing repetitive things over and over and over again.
Read full review Support Rating Honestly, I haven't called monday's support, because, the few times that some help was needed, the area coordinator is in charge of looking for solutions. But, if I have a reference from her, praising the support received, because in a few minutes or at most hours, everything is normal. It's amazing how fast and effective they are.
Read full review Alternatives Considered Vertical Response wasn't a full marketing platform at the time when we used it, but it was clunky and the tech support wasn't easy to use. I like the one-on-one response we get from ActiveDemand and really being on a first name basis with the folks there
Read full review Monday marketer allows a much greater level of detail and functionality than
Trello . You are able to automate tasks, create dashboards, have different workspaces, sync with
Google Calendar , and much more. You can do far more using monday marketer than I have ever experienced with another project management tool.
Basecamp is a good tool for communicating with clients, but monday marketer is much better for internal project management.
Read full review Return on Investment Simplified email marketing and event management Better tracking of leads Better intelligence about which initiatives are working well and where future opportunities lie Less reliant on IT department/third party to execute our online marketing Read full review It has saved our team a lot of time. It allows our Creatives to quickly see what projects should be on their priority list, as well as where the other elements of each project are at. The update feature allows our team to have focused communication regarding different tasks. It's easy to tag in team members and ask questions, provide links to finished assets, etc. Before I joined the team, they were debating whether this software was the right choice and thinking about switching. When I joined the team, I really owned monday.com and got to learn the software. I figured out ways to make my team's boards more efficient and useful, which has in turn greatly increased the employee adoption of this software. There are now best practices and processes in place regarding this platform which has made it easier for everyone - we all want to keep monday.com now! Read full review ScreenShots monday marketer Screenshots