203 Reviews and Ratings
49 Reviews and Ratings
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This is excellent software if you wonder what your team is doing when you aren't there. If you want to improve your team's workflows and efficiencies so they get more done with less fatigue, this is a great thing to have. This is not spyware. It isn't designed to capture keystrokes. It is designed to help your team improve performance and for management to understand what they are doing and help them improve. If you want to micromanage your team, then don't use this.Incentivized
I have solved numerous business process problems by automating with SAP Workforce Analytics (WF). I have also used the PM module and routemap functionality to automate other general HR processes not tied to performance or compensation planning. For example, I created electronic versions of an employee change form and used the system to route it to approvers.Incentivized
Detailed listings of actions at times. done by the second in many cases, very useful.the productive/unproductive listings allow managers at a glance to see their employees use of timeSnapshots ( when properly utilized) are very helpful in troubleshooting, strange, occurrences, as well as they're used by Human resources.The IT help desk is very efficient. log in to your portal, bottom right, and in minutes your talking to someone.Incentivized
Performance analysisProvides data-driven insightsEnables [us] to learn about our employees' improvements.Incentivized
Alerts for when someone is not working during scheduled hours (although this may already exist and we don't utilize it as I know the alarm feature is pretty comprehensive)Because of our IT configurations, a lot of weird "groups" show up on the dashboard which looks a bit confusingNot having to create a group for 1 employee to see their own data, just allow each user to see their own data once their access account is createdIncentivized
Expensive compared to other analytics toolsCan be slow to access and refresh oftenBig learning curve for new/junior HR specialistsIncentivized
We are in agreement that the tool is very handy as a security companion. The system collects and retain relevant historical data to be queried when you desire e.g. in security reviews once a week.Incentivized
ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation Incentivized
It's never been down.Incentivized
Have not received any issues with Activtrak's performance in regard to loading pages, reports, or other systems.Incentivized
Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.Incentivized
There should be a way to automatically implement the system without giving users the opportunity to accept or deny the program on their computers.Incentivized
We selected ActivTrak for the features we were looking for. One of the main reasons was the deployment for Chromebook's and of course the price. During our demo held with each party, we were impressed with presentation from ActivTrak. One thing we would've liked is for ActivTrak to also be available for deployment to Android phones.Incentivized
Incentivized
The product's overall scalability is good as our team grows. We would like to see updates to meet market demands.Incentivized
Defensive capabilities immediately avoided data exfiltration from an outgoing employee.Trends for underperforming or underdeveloping users can be spotted, analyzed by managers, and used within their overall development management to help staff reach their best potential.Costing for targeted use is relatively low and therefore a "no brainer."Incentivized
Having a single enterprise-wide HR system has proven to be more effective and more strategically focused than what we had offered to organizations before with a fragmented systems landscape. This allows the organizations to have lower staffing requirements, and to use higher level practices on our transactional environments.One of the best ROI points for SAP WF is that you can measure and compare business processes against comparable processes in leading organizations and industry best practices to help identify and implement improvements.Finally, some of the individual key factors that helps determine the ROI and TCO are: reduction in cost due to elimination of payroll outsourcing providers, fewer development and test staff needed for application customization and integration, lower annual maintenance and support fees for application software and databases, and reduction or elimination of support fees or mission-critical consulting and professional services.Incentivized