ActivTrak

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActivTrak
Score 8.9 out of 10
N/A
ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.
$0
user/month
Pricing
ActivTrak
Editions & Modules
Free
$0.00
user/month
Essentials
$10.00
user/month billed annually
Professional
$19.00
user/month billed annually
Offerings
Pricing Offerings
ActivTrak
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ActivTrak
Considered Both Products
ActivTrak
Chose ActivTrak
We didn't compare. This was recommended by other agency owners we trusted, and after reading reviews, we went with it.
Chose ActivTrak
We didn't evaluate any others.
Chose ActivTrak
Many years ago we did evaluate some others, but I don't have that data available now.
Chose ActivTrak
I would have gone with Hubstaff but current company used ActivTrak; Hubstaff is way easier to use, better screenshots, better integrations, night and day
Chose ActivTrak
We selected ActivTrak for the features we were looking for. One of the main reasons was the deployment for Chromebook's and of course the price. During our demo held with each party, we were impressed with presentation from ActivTrak. One thing we would've liked is for …
Chose ActivTrak
This was the only product that we evaluated. It did what we needed, so there was no need for us to look elsewhere.
Chose ActivTrak
timendesk.com & We360.ai.
Now ActivTrak, compared to these, has a better UI, easy installation, better features and up time of good.
Chose ActivTrak
ActivTrak is the most comprehensive with the best price. A real game-changer for us. We looked at a couple of other products but they were quite a bit out of our price range, or beyond our scope to implement. ActivTrak was the fastest and easiest to implement. We like how easy …
Chose ActivTrak
Systrak was purchased as an application performance monitoring system but it's usage morphed into user activity tracking once the pandemic hit and everyone went home to work. Even though it did provide a good bit of data about user activities, the data collection was on the …
Chose ActivTrak
We have not used other products like ActivTrak in the past, but did extensive research to find the best monitoring software for our needs. ActivTrak has been the tool we needed even when we didn't realize the situation would end up needing the data provided by ActivTrak.
Chose ActivTrak
No experience with other products
Chose ActivTrak
We didn't look at other alternatives as the demo for ActivTrak provided all the tools we needed.
Chose ActivTrak
Honestly, we looked at several options for productivity software when we first chose ActivTrak. I do not remember the names of any of them because ActivTrak blew them all out of the water on price and functionality.
Chose ActivTrak
Element 55 - we found it to be more intrusive and not as easy to implement. ActivTrak was so simple to set up and when we had the meeting to discuss implementation - we were pleasantly surprised to say to ourselves "that's it."
Chose ActivTrak
ActivTrak is already the chosen product used in Solera. It seems to be quite comprehensive in its data collection and reporting. Except for not being able to track mobile devices, its data collection is quite exhaustive and reporting/summarization, insights, coaching features …
Chose ActivTrak
We have no experience with other products
Chose ActivTrak
ActivTrak is the first for our company outside of time keeping for hourly employees
Chose ActivTrak
I selected ActivTrak because of the positive reviews, but I was unaware that most of the reviews are on sites that don't allow users to submit their own reviews. This paints ActivTrak in a much more positive light than the experience I had with them, which was absolutely awful.
Chose ActivTrak
I chose ActivTrak for its better performance and support.
Chose ActivTrak
This is the only monitoring tool we have worked with.
Features
ActivTrak
Workforce Analytics
Comparison of Workforce Analytics features of Product A and Product B
ActivTrak
7.6
138 Ratings
9% below category average
Automated data collection8.3135 Ratings
Data analysis7.9134 Ratings
Benchmarking7.095 Ratings
Pre-built content7.4120 Ratings
Data management7.4124 Ratings
Self-service insights7.5117 Ratings
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ActivTrak
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Score 8.4 out of 10
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Predictive Index Behavioral Assessment
Predictive Index Behavioral Assessment
Score 9.7 out of 10
Enterprises
Predictive Index Behavioral Assessment
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Score 9.7 out of 10
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User Ratings
ActivTrak
Likelihood to Recommend
8.7
(142 ratings)
Likelihood to Renew
8.6
(6 ratings)
Usability
6.7
(31 ratings)
Availability
10.0
(2 ratings)
Performance
10.0
(2 ratings)
Support Rating
9.4
(29 ratings)
Implementation Rating
5.0
(2 ratings)
Configurability
8.0
(2 ratings)
Ease of integration
1.0
(1 ratings)
Product Scalability
7.0
(1 ratings)
Vendor post-sale
10.0
(2 ratings)
Vendor pre-sale
10.0
(2 ratings)
User Testimonials
ActivTrak
Likelihood to Recommend
ActivTrak
This is excellent software if you wonder what your team is doing when you aren't there. If you want to improve your team's workflows and efficiencies so they get more done with less fatigue, this is a great thing to have. This is not spyware. It isn't designed to capture keystrokes. It is designed to help your team improve performance and for management to understand what they are doing and help them improve. If you want to micromanage your team, then don't use this.
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Pros
ActivTrak
  • Detailed listings of actions at times. done by the second in many cases, very useful.
  • the productive/unproductive listings allow managers at a glance to see their employees use of time
  • Snapshots ( when properly utilized) are very helpful in troubleshooting, strange, occurrences, as well as they're used by Human resources.
  • The IT help desk is very efficient. log in to your portal, bottom right, and in minutes your talking to someone.
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Cons
ActivTrak
  • Alerts for when someone is not working during scheduled hours (although this may already exist and we don't utilize it as I know the alarm feature is pretty comprehensive)
  • Because of our IT configurations, a lot of weird "groups" show up on the dashboard which looks a bit confusing
  • Not having to create a group for 1 employee to see their own data, just allow each user to see their own data once their access account is created
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Likelihood to Renew
ActivTrak
We are in agreement that the tool is very handy as a security companion. The system collects and retain relevant historical data to be queried when you desire e.g. in security reviews once a week.
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Usability
ActivTrak
ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation
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Reliability and Availability
ActivTrak
It's never been down.
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Performance
ActivTrak
Have not received any issues with Activtrak's performance in regard to loading pages, reports, or other systems.
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Support Rating
ActivTrak
Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.
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Implementation Rating
ActivTrak
There should be a way to automatically implement the system without giving users the opportunity to accept or deny the program on their computers.
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Alternatives Considered
ActivTrak
We selected ActivTrak for the features we were looking for. One of the main reasons was the deployment for Chromebook's and of course the price. During our demo held with each party, we were impressed with presentation from ActivTrak. One thing we would've liked is for ActivTrak to also be available for deployment to Android phones.
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Scalability
ActivTrak
The product's overall scalability is good as our team grows. We would like to see updates to meet market demands.
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Return on Investment
ActivTrak
  • Defensive capabilities immediately avoided data exfiltration from an outgoing employee.
  • Trends for underperforming or underdeveloping users can be spotted, analyzed by managers, and used within their overall development management to help staff reach their best potential.
  • Costing for targeted use is relatively low and therefore a "no brainer."
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ScreenShots

ActivTrak Screenshots

Screenshot of DashboardScreenshot of Team PulseScreenshot of Benchmarks & GoalsScreenshot of Executive SummaryScreenshot of Team ComparisonScreenshot of Technology Usage