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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Acrobat

    Score8.8 out of 10
    N/AAdobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).

    $29.99

    per month per seat

    Formstack Documents

    Score6.3 out of 10
    N/AFormstack Documents (formerly WebMerge, acquired by Formstack April 2019) is an online service that automates the document creation process. It allows users to create customized PDF and Word documents for contracts, applications, government forms, and more.N/A
    Pricing
    Adobe AcrobatFormstack Documents
    Editions & Modules
    Acrobat Pro for Individuals
    $19.99
    per month
    Acrobat Pro for Teams
    $23.99
    per month per user
    Acrobat Studio for Individuals
    $24.99
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe AcrobatFormstack Documents
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Adobe AcrobatFormstack Documents
    Considered Both Products
    Adobe
    No answer on this topic
    Formstack
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    897 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    768 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    899 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    594 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    99%
    Implementation went as expected
    683 Answers
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Adobe AcrobatFormstack Documents
    Small Businesses
    M‑Files
    Score8.9 out of 10
    Formstack for Salesforce
    Score7.1 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    Formstack for Salesforce
    Score7.1 out of 10
    Enterprises
    Tungsten Capture
    Score9.4 out of 10
    Conga Composer
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe AcrobatFormstack Documents
    Likelihood to Recommend
    8.9
    (967 ratings)
    8.5
    (9 ratings)
    Likelihood to Renew
    8.9
    (46 ratings)
    8.0
    (1 ratings)
    Usability
    8.5
    (382 ratings)
    -
    (0 ratings)
    Availability
    8.6
    (4 ratings)
    -
    (0 ratings)
    Performance
    5.2
    (11 ratings)
    -
    (0 ratings)
    Support Rating
    9.6
    (64 ratings)
    10.0
    (3 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.9
    (16 ratings)
    -
    (0 ratings)
    Configurability
    7.7
    (5 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    3.9
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    7.2
    (5 ratings)
    -
    (0 ratings)
    Professional Services
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.7
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.9
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe AcrobatFormstack Documents
    Likelihood to Recommend
    Adobe
    In my opinion there isn't a better document program that works with everyone. In a previous role; I had advocated for staff across departments to get Adobe Acrobat licenses because they kept sending every little thing to me since I had the main Adobe license. It really made their departments (sales & finance) run much smoother for a very minimal cost.
    Incentivized
    Read full review
    Formstack
    [Formstack Documents (formerly WebMerge) is] well suited for a mid-size organization that has multiple data inputs and needs to provide structure and professional document generation. As helpful as it is, the cost would prevent smaller businesses from realizing the cost savings that a larger one will.
    Incentivized
    Read full review
    Pros
    Adobe
    • It is easy to sign and send a document.
    • It makes it easy to scan and save a document.
    • It is easy to add text to any document.
    • You can create an editable PDF form for others to complete based on the questions you include.
    • You can create and send a secure document to a client for their signature.
    • It is easy to add photos to any document.
    Incentivized
    Read full review
    Formstack
    • Excellent integration with other popular platforms
    • Clear and usable documentation to walk through setup in a number of scenarios
    • Responsive support that provided appropriate answers when we had questions
    • Flexibility in use cases that support multiple modes of use
    Incentivized
    Read full review
    Cons
    Adobe
    • I wish the backward compatibility was a little more friendly. PDFLyer had to be updated sooner that we would like when we updated from Adobe 2017 to Adobe 2026.
    • I wish it had list processing like Excel where it could remove duplicates, change formatting, etc.
    • Sometimes after an update we lose our plugins and have to restablish the connection to the plugin or reinstall.
    Incentivized
    Read full review
    Formstack
    • We've had some issues with document formatting when the Formstack document comes through. Nothing outrageous, but it has been very inconvenient and annoying.
    • The Formstack website is not attractive or user friendly.
    • I think it could be clearer to Formstack users that it is a tool that needs another tool, not a tool all its own.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
    Incentivized
    Read full review
    Formstack
    Ease of use, nice functionality that saves time
    Read full review
    Usability
    Adobe
    I would say overall, the product is great and as someone who has used it for many years now, I'm quite familiar with the ins and outs of the application. However, we found that when users were shown it for the first time and a bit after, they would feel a bit overwhelmed by the options and what everything meant. I think the UI could be simplified or an option to have a simplified mode and an advanced mode added.
    Incentivized
    Read full review
    Formstack
    No answers on this topic
    Reliability and Availability
    Adobe
    We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
    Incentivized
    Read full review
    Formstack
    No answers on this topic
    Performance
    Adobe
    One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
    Incentivized
    Read full review
    Formstack
    No answers on this topic
    Support Rating
    Adobe
    For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
    Incentivized
    Read full review
    Formstack
    Support was always readily available and happy to assist whenever I had a question or needed help. Great experience every time.
    Incentivized
    Read full review
    Online Training
    Adobe
    Answered basic questions.
    Incentivized
    Read full review
    Formstack
    No answers on this topic
    Implementation Rating
    Adobe
    I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
    Incentivized
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    Formstack
    No answers on this topic
    Alternatives Considered
    Adobe
    Adobe Acrobat has the most premium features that other software can't offer. The seamless UI is consistent on any device, and the ease of use. The security and the advanced AI features are what you won't get on any other platforms or apps.
    Incentivized
    Read full review
    Formstack
    Each of the programs above answered a specific call to action. While each addressed a small portion of our need, they never quite fit the bill for what we needed. It was actually a representative from three of the ones above which selected WebMerge. They wanted to sell their product, but knew that we would be unfulfilled if we went with them
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    I am not responsible for sales or purchasing
    Incentivized
    Read full review
    Formstack
    No answers on this topic
    Scalability
    Adobe
    I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
    Incentivized
    Read full review
    Formstack
    No answers on this topic
    Return on Investment
    Adobe
    • Definitely a positive ROI when I can receive clear notes/direction on edits for a PDF via Acrobat's comment system, rather than chicken scratch on a printed document.
    • The ability to password-protect my PDFs so I can make sure only the workforce I want to see the information has been priceless!
    • As I mentioned before, a huge positive impact is the ability to edit PDFs without having to return to the original file's native software.
    Incentivized
    Read full review
    Formstack
    • The return on investment has been very good. It's very cost effective product. Our service team is on the phone and it takes away from the customer service if they are having to input the same information on applications. Web Merge eliminates additional key strokes while giving customers more time to run their business.
    Incentivized
    Read full review
    ScreenShots

    Adobe Acrobat Screenshots

    Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.