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Score 7.8 out of 101
25 Ratings
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Score 7.7 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

Adobe Business Catalyst is an absolute rock-star for companies that want an all in one solution, who have limited budgets and/or little technical expertise. It will scale well and can grow with your company. It is more complex and more flexible than something like Wix, where your options are heavily limited, but less open than WordPress where you can use plug-ins and custom code to rebuild how anything works. So it is a nice area in the middle.Adobe Business Catalyst would probably not be a great solution for companies who want absolute control over their website and everything in it and have highly experienced technical resources to build out whatever they need since not every area of the website or server can be modified.
Jonathan Hodak profile photo

Oracle Commerce Cloud

At the moment I don't know of any scenario where it is not well suited. Maybe because of missing functionalities which will come in a different release. I would recommend postponing using Commerce Cloud. But as development usually takes place in Sprints, at least in our projects, I can recommend to start implementing the basic and start with the missing functionalities as soon as they are included in the new Cloud version. But this needs to be aligned with Oracle. So an assessment needs to be done upfront.
In any case, I can always recommend going with OCC, keeping in mind the other integrated products offered by Oracle.
Heiko Mock profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Oracle Commerce Cloud
WYSIWYG email editor
Adobe Business Catalyst
2.5
Oracle Commerce Cloud
Dynamic content
Adobe Business Catalyst
9.0
Oracle Commerce Cloud
Ability to test dynamic content
Adobe Business Catalyst
7.6
Oracle Commerce Cloud
Landing pages
Adobe Business Catalyst
6.7
Oracle Commerce Cloud
A/B testing
Adobe Business Catalyst
7.0
Oracle Commerce Cloud
Mobile optimization
Adobe Business Catalyst
8.0
Oracle Commerce Cloud
Email deliverability
Adobe Business Catalyst
8.1
Oracle Commerce Cloud
List management
Adobe Business Catalyst
3.2
Oracle Commerce Cloud
Triggered drip sequences
Adobe Business Catalyst
6.8
Oracle Commerce Cloud

Lead Management

Adobe Business Catalyst
1.8
Oracle Commerce Cloud
Lead nurturing
Adobe Business Catalyst
1.8
Oracle Commerce Cloud
Lead scoring and grading
Adobe Business Catalyst
2.2
Oracle Commerce Cloud
Data quality management
Adobe Business Catalyst
1.5
Oracle Commerce Cloud
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Oracle Commerce Cloud

Campaign Management

Adobe Business Catalyst
2.4
Oracle Commerce Cloud
Calendaring
Adobe Business Catalyst
2.5
Oracle Commerce Cloud
Event/webinar marketing
Adobe Business Catalyst
2.3
Oracle Commerce Cloud

Social Media Marketing

Adobe Business Catalyst
8.2
Oracle Commerce Cloud
Social sharing and campaigns
Adobe Business Catalyst
7.8
Oracle Commerce Cloud
Social profile integration
Adobe Business Catalyst
8.6
Oracle Commerce Cloud

Reporting & Analytics

Adobe Business Catalyst
7.1
Oracle Commerce Cloud
Dashboards
Adobe Business Catalyst
8.0
Oracle Commerce Cloud
Standard reports
Adobe Business Catalyst
7.1
Oracle Commerce Cloud
Custom reports
Adobe Business Catalyst
6.1
Oracle Commerce Cloud

Platform & Infrastructure

Adobe Business Catalyst
6.4
Oracle Commerce Cloud
API
Adobe Business Catalyst
7.1
Oracle Commerce Cloud
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Oracle Commerce Cloud
Customizability
Adobe Business Catalyst
6.0
Oracle Commerce Cloud
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Oracle Commerce Cloud

Online Storefront

Adobe Business Catalyst
Oracle Commerce Cloud
8.2
Product catalog & listings
Adobe Business Catalyst
Oracle Commerce Cloud
8.3
Product management
Adobe Business Catalyst
Oracle Commerce Cloud
8.2
Bulk product upload
Adobe Business Catalyst
Oracle Commerce Cloud
8.5
Branding
Adobe Business Catalyst
Oracle Commerce Cloud
8.5
Mobile storefront
Adobe Business Catalyst
Oracle Commerce Cloud
7.7
Product variations
Adobe Business Catalyst
Oracle Commerce Cloud
7.7
Website integration
Adobe Business Catalyst
Oracle Commerce Cloud
8.1
Visual customization
Adobe Business Catalyst
Oracle Commerce Cloud
8.5
CMS
Adobe Business Catalyst
Oracle Commerce Cloud
7.9

Online Shopping Cart

Adobe Business Catalyst
Oracle Commerce Cloud
8.8
Abandoned cart recovery
Adobe Business Catalyst
Oracle Commerce Cloud
8.9
Checkout user experience
Adobe Business Catalyst
Oracle Commerce Cloud
8.8

Online Payment System

Adobe Business Catalyst
Oracle Commerce Cloud
8.5
eCommerce security
Adobe Business Catalyst
Oracle Commerce Cloud
8.5

eCommerce Marketing

Adobe Business Catalyst
Oracle Commerce Cloud
8.1
Promotions & discounts
Adobe Business Catalyst
Oracle Commerce Cloud
8.5
Personalized recommendations
Adobe Business Catalyst
Oracle Commerce Cloud
8.5
SEO
Adobe Business Catalyst
Oracle Commerce Cloud
7.3

eCommerce Business Management

Adobe Business Catalyst
Oracle Commerce Cloud
8.6
Multi-site management
Adobe Business Catalyst
Oracle Commerce Cloud
8.5
Order processing
Adobe Business Catalyst
Oracle Commerce Cloud
8.9
Inventory management
Adobe Business Catalyst
Oracle Commerce Cloud
8.5
Shipping
Adobe Business Catalyst
Oracle Commerce Cloud
8.5
Custom functionality
Adobe Business Catalyst
Oracle Commerce Cloud
8.5

Pros

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo
  • OCC has internationalization capabilities and makes it easy to build multinational and multilingual online shops.
  • A business user can easily extend the catalog structure by adding new product attributes. They can also change the look and feel/design of the page without development.
  • It is easy to add new functionalities by creating some widgets which can be uploaded to the target environment. So it is very easy to extend the payment gateway and add new payment providers.
  • Release cycles are much shorter and less CRs are needed.
Heiko Mock profile photo

Cons

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler profile photo
  • There is no integrated IDE. Development takes place outside of the Cloud and needs to be uploaded after every change.
  • No versioning of the code within the cloud. It needs to be done in external systems.
  • The code can be changed in the cloud, but then needs to be backported into the IDE and the version control system.
Heiko Mock profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's a robust and reliable product.
Nancy Sheridan profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We didn't really used many products before deciding to use Business Catalyst. When we started we developed sites using an old product (GoLive) and then created a few sites in WordPress. We didn't like that fact that WordPress needed an add-on every time we wanted additional functionality and trying keep on top of updates was distracting.Adobe's Business Catalyst gave us an all in one system to replace the multiple products clients required to run their online businesses. We also didn't have to remember which sites had what add-ons updated...or not. Business Catalyst is SaaS which allows us to always have the latest updates and functionality ready at our fingertips.
Pauline Kraus profile photo
OCC is PCI compliant which is very important for customers. Magento had problems regarding this in the past. Furthermore, Oracle Cloud Datacenter is PCI compliant, so there is no need to do an audit by the Oracle customer. Oracle's CX Suite offers more functionalities to provide a full and rich user experience.
Heiko Mock profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz profile photo
  • Our customers where always happy with the results. Maintenance cost could be redruced, and conversion rate, average order value, etc. could be increased.
Heiko Mock profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Oracle Commerce Cloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details