What users are saying about

Adobe Connect

281 Ratings

Blackboard

120 Ratings

Adobe Connect

281 Ratings
Score 7.5 out of 101

Blackboard

120 Ratings
Score 7 out of 101

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Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

Blackboard

If you are doing a hybrid course, then Blackboard works, but for a full online college course Blackboard is behind in its technology. Blackboard offers a wide variety of add-on's some are useful and some are not. The engagement tool holds no value unless you are blind and can't see what students are posting. The clickable rubrics are one of the greatest tools out there, but the score breakdown needs work.
Donna Kjellander profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.5
Blackboard
High quality audio
Adobe Connect
7.9
Blackboard
High quality video
Adobe Connect
7.0
Blackboard
Low bandwidth requirements
Adobe Connect
5.4
Blackboard
Mobile support
Adobe Connect
5.7
Blackboard

Screen Sharing

Adobe Connect
8.8
Blackboard
Desktop sharing
Adobe Connect
8.8
Blackboard
Whiteboards
Adobe Connect
8.8
Blackboard

Online Meetings / Events

Adobe Connect
8.0
Blackboard
Calendar integration
Adobe Connect
7.9
Blackboard
Meeting initiation
Adobe Connect
7.6
Blackboard
Integrates with social media
Adobe Connect
7.0
Blackboard
Record meetings / events
Adobe Connect
8.5
Blackboard
Slideshows
Adobe Connect
8.9
Blackboard

Online Events Collaboration

Adobe Connect
9.1
Blackboard
Live chat
Adobe Connect
9.2
Blackboard
Audience polling
Adobe Connect
9.7
Blackboard
Q&A
Adobe Connect
8.6
Blackboard

Online Events Security

Adobe Connect
8.6
Blackboard
User authentication
Adobe Connect
8.4
Blackboard
Participant roles & permissions
Adobe Connect
8.3
Blackboard
Confidential attendee list
Adobe Connect
9.2
Blackboard

Pros

  • All of my Adobe presentations look extremely professional. The ability to import files that I've created in other programs allows me to utilize different design tools and bring their best elements with me.
  • Breakout rooms are excellent for taking a large class and separating them into smaller groups where they can collaborate and then come back to the large group experience. This is vital for us in building a virtual learning space that people are actively engaged in.
  • Simple interface for starting cameras and microphones. We've used some other products that needed their own manual for turning on a webcam. This is a simple click and even provides a preview before anything goes live. This is in addition to a splash screen when you enter a meeting that will walk all new users through the process, saving the presenters time.
Zach Wasson profile photo
  • Textbook integration: Instructors can easily pair courses with publisher content, such as quizzes, educational videos, and online texts.
  • Discussion boards: Students can easily discuss topics in Blackboard forums, which offers nested views for easier organization of replies.
  • The grade book is easy to manage data and set up.
  • Easy for learners to access across institiutions because Blackboard is an industry standard.
Rachel Hudish profile photo

Cons

  • Upload of Presentations: There seems to be a problem with the uploading of PowerPoint presentations at times. This results in multiple test, converting into PDFs, changing it up for the best results. This is because there are times when the images are lost, slides are missing or other small things.
  • Sound Issues: There have been instances where our out-of-house guest speaker has not been able to hear us (being the host). This resulted in a lot of typing back and forth between people. Also, there are times when there the is a lot of echoing in the room, so testing is absolutely recommended.
  • Reporting on Attendees: There should be a way to ensure that all email address are collected to show to the host who attended. At times, participants use fake name, abbreviations, and so forth. So this means that it can be very time consuming to review at the end. Plus, we use Marketo for the follow-up activities and Adobe does not transmit the right statuses, so this requires a manual fix at times. More time being taken.
  • New release of product features: It has taken a long time to get video recordings to be converted into MP4, which now can be done.
Bjørn Erik Ekstrøm profile photo
  • Blackboard needs to improve their mobile access as it should be integrated into Learn, not a separate entity altogether.
  • Blackboard Collaborate crashes and freezes during delivery of live training events and it has minimal functionality.
  • The Common Cartridge does not function well when moving content from one LMS to another. It loads everything as a link and opens in a new plain text window, making workflow tedious. If migrating many courses between Blackboard, and say, Canvas, for example, Blackboard will recommend a third party company to handle the migration instead of fixing the issue in their system to get the Common Cartridge to load properly.
Rachel Hudish profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
No photo available
Blackboard4.7
Based on 11 answers
There are several aspects of Desire2Learn that outweigh the benefits of using Blackboard. I find that the Desire2Learn system is a bit more user friendly and looks more up-to-date. However, the decision to renew systems is not up to me because the entire University uses the same system. Regardless, I think I would choose Desire2Learn over Blackboard because of its improved user interface.
James Gurney profile photo

Usability

Adobe Connect9.0
Based on 5 answers
It allows me to do my job remotely w/o having to
visit clients Face to Face
No photo available
Blackboard7.7
Based on 4 answers
Blackboard is very easy to use. A handful of faculty struggle with the Grade Center, but overall, there is very little support needs for day to day Blackboard usage.
No photo available

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
Blackboard4.6
Based on 2 answers
The majority of tickets are answered and resolved quickly, but every once in a while a ticket gets "escalated" and then the next tier of support is much slower in following up.
No photo available

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
Blackboard7.0
Based on 1 answer
No answer on this topic is available.

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
Blackboard10.0
Based on 1 answer
Blackboard's Managed Hosting was top-notch in getting us up and running quickly.
No photo available

Alternatives Considered

Engaging sessions:If you are looking for an engaging session with loads of interactions and use of features. GoToMeeting/Webinar doesn't cut it as it lacks features, ClickMeeting is a great alternative, WebinarGeek can definitely hold up by is limited to the Dutch language for now. Sales meeting with potential client:GoToMeeting is our preferred choice as it is very easy to connect, conduct the presentation, and engage in conversation. The only drawback is that you have to download and install a program, where AdobeConnect is now turning to a cloud based system (was set for release when watching a release webinar).Statistics and Customisation:ClickMeeting is by far the most flexible in terms of providing statistics on users and production of a report on the event. It can also be tailored to be branded with a small fee. Price:WebinarGeeks is the tool that provides best value for money. The testing was a little more cumbersome due to my lack of Dutch; where a colleague had to help me a lot. ClickMeeting would be the second choice for price.
Bjørn Erik Ekstrøm profile photo
The decision to go with Blackboard was made by my university's IT department. They are sticking with it.
Sujata Krishna profile photo

Return on Investment

  • Positive: Creation of Video Catalogue for existing customers.
  • Helps customer retention through nurturing and providing of content that is easily catalogued.
  • Positive: Links for sales & customer service.
  • Rooms and layouts can be styled and cloned easily. This saves time and ensures that content is always available once it has been created. Definitely helps to add to the bottom line through the professionalism.
  • Negative: Use of some PowerPoint presentations and LeadGen webinars.
  • Some presentations fail and partially load for no apparent reason. Has meant that some webinars weren't as fluid as we liked and time lost to figure out the issues.
  • Negative: API with Marketo.
  • The syncing of information between AdobeConnect and Marketo is not entirely reliable. Of 100 leads, about 40 will synced, where the last 60 will have to be manually checked and converted. This means that a CSV file is pulled from Adobe and also from Marketo, where every signup is then cross verified manually. Extremely time consuming.
  • Negative: Can't use KeyNotes.
  • Means that some presentations have to be converted to ensure usage. Animations are lost and other design elements.
Bjørn Erik Ekstrøm profile photo
  • It does meet the objective of offering the college within the university one program/one platform to teach
No photo available

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Blackboard

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details