What users are saying about
Top Rated
150 Ratings
1 Ratings
Top Rated
150 Ratings
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Score 7.9 out of 101
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.1 out of 101

Add comparison

Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

MySurveyLab

MySurveyLab is best to use to measure satisfaction, both employee satisfaction and customer satisfaction.
George Smith profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.2
MySurveyLab
Role-based user permissions
Adobe Experience Manager
8.2
MySurveyLab

Platform & Infrastructure

Adobe Experience Manager
7.6
MySurveyLab
API
Adobe Experience Manager
7.5
MySurveyLab
Internationalization / multi-language
Adobe Experience Manager
7.7
MySurveyLab

Web Content Creation

Adobe Experience Manager
7.0
MySurveyLab
WYSIWYG editor
Adobe Experience Manager
8.2
MySurveyLab
Code quality / cleanliness
Adobe Experience Manager
7.0
MySurveyLab
Admin section
Adobe Experience Manager
7.5
MySurveyLab
Page templates
Adobe Experience Manager
6.9
MySurveyLab
Library of website themes
Adobe Experience Manager
5.5
MySurveyLab
Mobile optimization / responsive design
Adobe Experience Manager
7.0
MySurveyLab
Publishing workflow
Adobe Experience Manager
8.0
MySurveyLab
Form generator
Adobe Experience Manager
6.3
MySurveyLab

Web Content Management

Adobe Experience Manager
6.1
MySurveyLab
Content taxonomy
Adobe Experience Manager
6.6
MySurveyLab
SEO support
Adobe Experience Manager
6.5
MySurveyLab
Bulk management
Adobe Experience Manager
6.1
MySurveyLab
Availability / breadth of extensions
Adobe Experience Manager
6.1
MySurveyLab
Community / comment management
Adobe Experience Manager
5.4
MySurveyLab

Survey Format & Appearance

Adobe Experience Manager
MySurveyLab
8.5
Survey templates
Adobe Experience Manager
MySurveyLab
7.3
Themes
Adobe Experience Manager
MySurveyLab
9.1
Custom logo/branding
Adobe Experience Manager
MySurveyLab
9.1

Survey Content

Adobe Experience Manager
MySurveyLab
8.8
Changes to live survey
Adobe Experience Manager
MySurveyLab
9.1
Question design help
Adobe Experience Manager
MySurveyLab
8.2
Multiple question types
Adobe Experience Manager
MySurveyLab
9.1

Survey Logic

Adobe Experience Manager
MySurveyLab
9.1
Survey logic flexibility
Adobe Experience Manager
MySurveyLab
9.1

Survey Reporting & Analytics

Adobe Experience Manager
MySurveyLab
8.5
Response tracking
Adobe Experience Manager
MySurveyLab
7.3
Data export
Adobe Experience Manager
MySurveyLab
8.2
Standard reports
Adobe Experience Manager
MySurveyLab
9.1
Custom reports
Adobe Experience Manager
MySurveyLab
9.1
Analytics
Adobe Experience Manager
MySurveyLab
9.1

Survey Administration & Security

Adobe Experience Manager
MySurveyLab
8.6
Access controls
Adobe Experience Manager
MySurveyLab
8.2
Compliance
Adobe Experience Manager
MySurveyLab
9.1

Survey Distribution

Adobe Experience Manager
MySurveyLab
9.1
Vendor-offered crowdsourcing
Adobe Experience Manager
MySurveyLab
9.1
Respondent restrictions
Adobe Experience Manager
MySurveyLab
9.1

Pros

  • Media library and asset management is simplified, separating storage and also allowing developers to manage the workflow of the publishing process.
  • No addition of API services are required, using the same requests and data access layer for both front end and back end development simplifies the project lifecycle.
  • Duplicating code is easy, developers can simply copy components and reuse or rework for each use case.
Mike Plant profile photo
  • They have great support that always will help you.
  • MySurveyLab is very flexible. Some things can be done in several ways.
  • They have a very good analytics module with trends, dashboards and data segments. This can give you another view of your data.
  • Collectors add flexibility to surveys. You can collect surveys from a few different source at once
  • They have a mobile application that can collect responses offline(!)
George Smith profile photo

Cons

  • A lot of the OOB (Out Of the Box) components are still a little buggy and not fully ready to go without some minor tweaks.
  • Since the software was acquired not too long ago by Adobe, a lot of Adobe integrated solutions are not fully baked yet. That is getting better with time.
Vagner Polund profile photo
  • Summary export in Excel could be nicer.
  • Tags in the left menu could be more intuitive.
George Smith profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We have used both Hybris and AEM, Hybris for e-commerce site and AEM for front facing site. Generally we prefer AEM due to the ease of use and user friendliness, as well as improved interface
No photo available
George Smith profile photo

Return on Investment

  • Difficult to calculate ROI, which would likely only be measured by time savings and improved SEO.
  • Takes time, which lowers productivity, to get up and running smoothly when first adopted.
  • Ensures we're using best practices, including maximizing SEO and more, through check lists and evaluations/ratings.
Courtney E. Howard profile photo
  • With MySurveyLab we were able to react immediately when customers were not happy, and this reduced churn a lot
George Smith profile photo

Screenshots

Adobe Experience Manager

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

MySurveyLab

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details