What users are saying about
27 Ratings
Top Rated
31 Ratings
27 Ratings
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Score 6.6 out of 101
Top Rated
31 Ratings
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Score 8.1 out of 101

Add comparison

Likelihood to Recommend

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
No photo available

Priority AccountEdge

If you are handling a large client list, and are selling services, it is dead easy. If you are managing/selling a physical inventory, it seems like it has great options to do that quite well (disclaimer, I do not use those functions, but I have paid attention as that functionality was built into the software). If you want to link your bank account to a bookkeeping platform, this is not the software for you (at least so far).
Dan Workman profile photo

Feature Rating Comparison

Payroll Management

ADP Resource
Priority AccountEdge
8.0
Pay calculation
ADP Resource
Priority AccountEdge
8.5
Benefit plan administration
ADP Resource
Priority AccountEdge
7.0
Direct deposit files
ADP Resource
Priority AccountEdge
9.0
Salary revision and increment management
ADP Resource
Priority AccountEdge
7.5
Reimbursement management
ADP Resource
Priority AccountEdge
8.1

Security

ADP Resource
Priority AccountEdge
8.9
Role-based user permissions
ADP Resource
Priority AccountEdge
8.9

Reporting & Analytics

ADP Resource
Priority AccountEdge
7.7
Dashboards
ADP Resource
Priority AccountEdge
7.0
Standard reports
ADP Resource
Priority AccountEdge
8.4
Custom reports
ADP Resource
Priority AccountEdge
7.8

General Ledger and Configurable Accounting

ADP Resource
Priority AccountEdge
7.3
Accounts payable
ADP Resource
Priority AccountEdge
8.8
Accounts receivable
ADP Resource
Priority AccountEdge
8.8
Cash management
ADP Resource
Priority AccountEdge
8.1
Bank reconciliation
ADP Resource
Priority AccountEdge
6.5
Expense management
ADP Resource
Priority AccountEdge
7.4
Time tracking
ADP Resource
Priority AccountEdge
7.1
Multi-currency support
ADP Resource
Priority AccountEdge
9.0
Multi-division support
ADP Resource
Priority AccountEdge
9.1
Regulations compliance
ADP Resource
Priority AccountEdge
8.0
Electronic tax filing
ADP Resource
Priority AccountEdge
5.0
Self-service portal
ADP Resource
Priority AccountEdge
2.7

Inventory Management

ADP Resource
Priority AccountEdge
7.9
Inventory tracking
ADP Resource
Priority AccountEdge
7.7
Automatic reordering
ADP Resource
Priority AccountEdge
8.0
Location management
ADP Resource
Priority AccountEdge
8.0
Manufacturing module
ADP Resource
Priority AccountEdge
8.0

Order Management

ADP Resource
Priority AccountEdge
7.0
Pricing
ADP Resource
Priority AccountEdge
6.5
Order entry
ADP Resource
Priority AccountEdge
7.4
Credit card processing
ADP Resource
Priority AccountEdge
7.4
Cost of goods sold
ADP Resource
Priority AccountEdge
6.6

Customization

ADP Resource
Priority AccountEdge
6.5
Plug-ins
ADP Resource
Priority AccountEdge
6.5

Pros

  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
No photo available
  • Strong Reports (P&L, Sales, Inventory)
  • Very Easy to Use
  • Easy implementation
  • Great UI for the Mac version
Jeremy Doyle profile photo

Cons

  • ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
  • There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
  • During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
No photo available
  • CRM, CRM, CRM. Make the CRM stronger. Something like "Chatter" for SalesForce would be a great addition...
  • UI for Windows version. Yuck. Usable, but ugly.
  • Mac Version needs more support. It should be able to handle all of my employees at once.
Jeremy Doyle profile photo

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
Priority AccountEdge8.8
Based on 10 answers
Ease-of-use. Robust reporting, and analytics. The software works, and could easily be the only software you use.
Jeremy Doyle profile photo

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
Priority AccountEdge8.2
Based on 2 answers
AccountEdge Pro & Basic is laid out in easy to use centers which compartmentalize a users needs based on departments. Along with that one can set up recurring transactions for things that repeat daily through annually and anything in between. You can set a preference for automatic posting or a user specific reminder to post the action
joAnn Ortiz profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Priority AccountEdge9.1
Based on 1 answer
One of the finer advantages of desktop software, it's always available. AccountEdge doesn't suffer from outages or sluggish internet like web based applications do. It's always there when you power on your device!
joAnn Ortiz profile photo

Support

No score
No answers yet
No answers on this topic
Priority AccountEdge5.5
Based on 2 answers
Rarely do we get support due to it costing money. Sell us on a Monthly service, bump up your CRM and Marketing and AccountEdge could easily be getting $2k/ month from us.
Jeremy Doyle profile photo

Implementation

No score
No answers yet
No answers on this topic
Priority AccountEdge7.0
Based on 1 answer
unfortunately no.
Jeremy Doyle profile photo

Alternatives Considered

ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
No photo available
More complete feature set, i.e. time tracking
John Readwin profile photo

Return on Investment

  • Positive - ADP has simplified our payroll batches as the payroll side is quite intuitive.
  • Negatives - Because of a lack of internal coordination, we've often had to have multiple phone calls to resolve issues.
  • Positive - The reporting within the tool has allowed us to be more efficient during our financial audits.
No photo available
  • Increased employee efficiency
  • Easy record keeping of open invoices
No photo available

Screenshots

ADP Resource

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Priority AccountEdge

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
AccountEdge is available to new customers for $399. Optional product upgrades are released every year for $159 single-user upgrade or $249 multi-user upgrade.