What users are saying about
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504 Ratings

ADP Workforce Now

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504 Ratings
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Score 7.2 out of 101
13 Ratings
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Score 7.5 out of 101

Likelihood to Recommend

ADP Workforce Now

ADP is well suited when you have a large workforce. We have over 450 employees and frequently have those who are hired and those who retire. It's such a great opportunity to give employees ownership of their own employee information.I think if you have a small business, it may be hard to justify the cost of ADP. However, the fact that they can take care of your payroll and taxes and such is pretty awesome.
Nicole Rieger profile photo

WSO2 Enterprise Service Bus

WSO2 ESB is the best choice in the following scenarios:
  • When simple message routing is required. WSO2 provides message stores which guarantee message delivery and you don't have to worry about message persistence.
  • When you need to schedule something within your implementation than WSO2 ESB has right tool for you. You can configure it once and then you don't have to worry at all.
  • When connecting with SAP systems.
  • When a message transformation is required.
  • When there is a conversion required between XML to JSON and JSON to XML.
  • When you require service orchestration then WSO2 ESB is the best choice.
Omer Khalid profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
WSO2 Enterprise Service Bus
Employee demographic data
ADP Workforce Now
8.2
WSO2 Enterprise Service Bus
Employment history
ADP Workforce Now
8.3
WSO2 Enterprise Service Bus
Job profiles and administration
ADP Workforce Now
7.9
WSO2 Enterprise Service Bus
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
WSO2 Enterprise Service Bus
Organizational charting
ADP Workforce Now
6.8
WSO2 Enterprise Service Bus
Organization and location management
ADP Workforce Now
7.7
WSO2 Enterprise Service Bus
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.4
WSO2 Enterprise Service Bus

Payroll Management

ADP Workforce Now
8.3
WSO2 Enterprise Service Bus
Pay calculation
ADP Workforce Now
8.9
WSO2 Enterprise Service Bus
Support for external payroll vendors
ADP Workforce Now
7.7
WSO2 Enterprise Service Bus
Benefit plan administration
ADP Workforce Now
8.3
WSO2 Enterprise Service Bus
Direct deposit files
ADP Workforce Now
8.8
WSO2 Enterprise Service Bus
Salary revision and increment management
ADP Workforce Now
8.0
WSO2 Enterprise Service Bus
Reimbursement management
ADP Workforce Now
8.3
WSO2 Enterprise Service Bus

Leave and Attendance Management

ADP Workforce Now
8.5
WSO2 Enterprise Service Bus
Approval workflow
ADP Workforce Now
8.3
WSO2 Enterprise Service Bus
Balance details
ADP Workforce Now
8.5
WSO2 Enterprise Service Bus
Annual carry-forward and encashment
ADP Workforce Now
8.6
WSO2 Enterprise Service Bus

Employee Self Service

ADP Workforce Now
8.3
WSO2 Enterprise Service Bus
View and generate pay and benefit information
ADP Workforce Now
8.8
WSO2 Enterprise Service Bus
Update personal information
ADP Workforce Now
8.8
WSO2 Enterprise Service Bus
View company policy documentation
ADP Workforce Now
8.7
WSO2 Enterprise Service Bus
Employee recognition
ADP Workforce Now
7.7
WSO2 Enterprise Service Bus
View job history
ADP Workforce Now
7.7
WSO2 Enterprise Service Bus

Asset Management

ADP Workforce Now
6.0
WSO2 Enterprise Service Bus
Tracking of all physical assets
ADP Workforce Now
6.0
WSO2 Enterprise Service Bus

HR Reporting

ADP Workforce Now
7.2
WSO2 Enterprise Service Bus
Report builder
ADP Workforce Now
7.3
WSO2 Enterprise Service Bus
Pre-built reports
ADP Workforce Now
7.3
WSO2 Enterprise Service Bus
Ability to combine HR data with external data
ADP Workforce Now
7.1
WSO2 Enterprise Service Bus

Onboarding

ADP Workforce Now
5.5
WSO2 Enterprise Service Bus
New hire portal
ADP Workforce Now
6.1
WSO2 Enterprise Service Bus
Manager tracking tools
ADP Workforce Now
4.8
WSO2 Enterprise Service Bus

Performance and Goals

ADP Workforce Now
7.7
WSO2 Enterprise Service Bus
Corporate goal setting
ADP Workforce Now
7.5
WSO2 Enterprise Service Bus
Individual goal setting
ADP Workforce Now
7.9
WSO2 Enterprise Service Bus
Line-of sight-visibility
ADP Workforce Now
7.4
WSO2 Enterprise Service Bus
Performance tracking
ADP Workforce Now
7.9
WSO2 Enterprise Service Bus

Performance Management

ADP Workforce Now
7.0
WSO2 Enterprise Service Bus
Performance plans
ADP Workforce Now
7.2
WSO2 Enterprise Service Bus
Performance improvement plans
ADP Workforce Now
7.1
WSO2 Enterprise Service Bus
Review status tracking
ADP Workforce Now
7.1
WSO2 Enterprise Service Bus
Review reminders
ADP Workforce Now
6.9
WSO2 Enterprise Service Bus
Multiple review frequency
ADP Workforce Now
6.7
WSO2 Enterprise Service Bus

Succession Planning

ADP Workforce Now
6.0
WSO2 Enterprise Service Bus
Create succession plans/pools
ADP Workforce Now
5.8
WSO2 Enterprise Service Bus
Candidate ranking
ADP Workforce Now
5.8
WSO2 Enterprise Service Bus
Candidate search
ADP Workforce Now
6.3
WSO2 Enterprise Service Bus
Candidate development
ADP Workforce Now
6.2
WSO2 Enterprise Service Bus

Recruiting / ATS

ADP Workforce Now
6.9
WSO2 Enterprise Service Bus
Job Requisition Management
ADP Workforce Now
8.0
WSO2 Enterprise Service Bus
Company Website Posting
ADP Workforce Now
8.0
WSO2 Enterprise Service Bus
Publish to Social Media
ADP Workforce Now
7.8
WSO2 Enterprise Service Bus
Job Search Site Posting
ADP Workforce Now
6.9
WSO2 Enterprise Service Bus
Duplicate Candidate Prevention
ADP Workforce Now
2.3
WSO2 Enterprise Service Bus
Applicant Tracking
ADP Workforce Now
7.4
WSO2 Enterprise Service Bus
Notifications and Alerts
ADP Workforce Now
7.8
WSO2 Enterprise Service Bus

Pros

ADP Workforce Now

  • The interface is extremely straightforward, and our employees love the simplicity involved in requesting time off, changing direct deposit information, using various calculators, and viewing pay statements.
  • The support is excellent with knowledgeable representatives.
  • Payroll Processing is quick and accurate, easy to preview, with exception reporting capabilities that support our benefit transmittal, reconciliations, and G/L interfacing.
Dixon Pettengill profile photo

WSO2 Enterprise Service Bus

  • It's really easy to install for a quick evaluation.
  • Open source. This is a must in our company.
  • It's highly scalable. Adding computing nodes is really straightforward.
  • Good product support, quick and effective.
No photo available

Cons

ADP Workforce Now

  • There are often long waits for a customer service representative.
  • We had some employees that had difficulty creating a profile - but it was resolved quickly on the back end.
  • When I get a timecard exception notice, it would be nice to have details (employee name, date of exception) readily available within the notification.
Dixon Pettengill profile photo

WSO2 Enterprise Service Bus

  • While it's easy to configure for a quick start, it is not so easy to deploy by yourself in a complex production scenario.
  • Not very stable for production usage, we encountered several trivial bugs that make us believe that this product is still not widely adopted.
  • Lack of a built in mechanism for auto-restart in case of an application server crash.
No photo available

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.7
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo

WSO2 Enterprise Service Bus

No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now

ADP Workforce Now 8.3
Based on 16 answers
Most functionality is intuitive, but there are some fields that are unique to other processes that need to be identified on screen so the user knows when a field is required to accomplish a specific goal.
Yvette Calhoun profile photo

WSO2 Enterprise Service Bus

WSO2 Enterprise Service Bus 6.0
Based on 1 answer
Compared to competitors the overall experience has been fine
No photo available

Reliability and Availability

ADP Workforce Now

ADP Workforce Now 8.6
Based on 3 answers
No answer on this topic is available.

WSO2 Enterprise Service Bus

WSO2 Enterprise Service Bus 2.0
Based on 1 answer
Lack of auto-restart built-in capabilities. In case of running out of memory there are no built-in methods to recover from a crash, just for example, Oracle WebLogic Node Manager.
No photo available

Performance

ADP Workforce Now

ADP Workforce Now 8.6
Based on 2 answers
No answer on this topic is available.

WSO2 Enterprise Service Bus

WSO2 Enterprise Service Bus 6.0
Based on 1 answer
The product is performing well and consuming few resources
No photo available

Support

ADP Workforce Now

ADP Workforce Now 7.7
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo

WSO2 Enterprise Service Bus

WSO2 Enterprise Service Bus 7.0
Based on 1 answer
Our experience with the WSO2 support has beent satisfactory
No photo available

Online Training

ADP Workforce Now

ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

WSO2 Enterprise Service Bus

No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now

ADP Workforce Now 7.7
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

WSO2 Enterprise Service Bus

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Workforce Now

ADP is by far the overall best solution. Reporting on the other programs don't measure up. The platforms are not as user friendly, and the interfaces aren't as eye pleasing
Anastasia Reeves profile photo

WSO2 Enterprise Service Bus

I have recently been using Mule ESB. I also found their product to be solid. I like how you can develop message mediation rules in Mule Eclipse IDE. They have a lot of features to build services with less custom development.
Sonam Samdupkhangsar profile photo

Scalability

ADP Workforce Now

ADP Workforce Now 8.6
Based on 2 answers
No answer on this topic is available.

WSO2 Enterprise Service Bus

WSO2 Enterprise Service Bus 10.0
Based on 1 answer
Adding a server node is really straightforward, there are just few point in the configuration files.
No photo available

Return on Investment

ADP Workforce Now

  • The tool has equipped all employees to track and request time off.
  • This solution has served as our online company forms and employee document repository.
  • Overall the tool enables us to streamline and automate many of our HR tasks.
Dustin Hovey profile photo

WSO2 Enterprise Service Bus

  • Take your spreadsheet and estimate TCO. SOA infrastructure like ESB is now commoditized and hard to go to commercial alternatives.
Javier Rodríguez Rodríguez profile photo

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

WSO2 Enterprise Service Bus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison