ADP WFN Review - Moving to the SAS environment
July 19, 2023

ADP WFN Review - Moving to the SAS environment

April Phillips | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

Our agency uses ADP WFN for data, payroll, recruiting, performance management and many other functions. ADP WFN has robust reporting opportunities and is consistently updating this SAS to keep current with needs of different industries and types of employers.

For our organization, HR specifically enters all payroll, training, and compliance items, we also track and monitor compliance using ADP. After five (5) years using this system, we are still learning about the system and all of it's capabilities. I personally would like to become ADP certified so that my understanding and knowledge of how the SAS works will continue to grow and assist not only the organization with working smarter not harder, but also lends the opportunity for user training. So far, our agency is very satisfied with the functionality of ADP WFN.

Pros

  • Reporting
  • Analytics
  • Compliance
  • Recruitment
  • Onboarding
  • Performance Management

Cons

  • New Hire Process - Must use Classic View due to split allocations, not available in the new view
  • When returning a manager from LOA, an option needs to be available to restore all direct reports to this manager without having to manually perform this function, the reassignment is available in the wizard putting the manager on leave and needs to be added to the wizard for returning these kinds of employees back to active status.
  • Payroll related items take more time to complete than with prior HRIS
  • Reporting is great, however, the sample and software built in reporting should have options to add or delete certain information. Most of the time, I end up using custom reports for our business needs
  • ADP WFN is consistently updating the software, and the product feedback feature is the best!
Prior reasons on previous pages.
  • Data Bridge
  • OrgChart Now
  • Recruitment
Data bridge was easy peasy, OrgChart Now pretty basic setup and recruitment was a little challenging, but ended up being a great feature within ADP WFN.
Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

The account managers are very knowledgeable, if they cannot find the answer immediately, they will research with other departments and follow up with assistance.
Great system, always updating to the latest and greatest which is helping business professionals work smarter, not harder. However, I am not sure I know how to answer this specific question regarding scenarios.

ADP Workforce Now Feature Ratings

Employee demographic data
Not Rated
Employment history
4
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
2
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
7
Benefit plan administration
10
Direct deposit files
10
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
7
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Report builder
10
Pre-built reports
6
Ability to combine HR data with external data
7
Performance plans
9
Performance improvement plans
9
Review status tracking
10
Review reminders
10
Multiple review frequency
10
New hire portal
5
Individual goal setting
10
Performance tracking
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10

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